| |
 |
|
quick and easy..thanks!
|
| |
|
|
Thanks for setting this up, Jesse.
|
| |
|
|
Thank you for the assist!!!
|
| |
|
|
Raymond was very pleasant, and everything is done exactly how we wanted it.
|
| |
|
|
Quick response - easy resolution
|
| |
|
|
Liam was a great help, showed patience and got my printer up and running in no time.
|
| |
|
|
As always, WM took care of the problem promptly. Thank you!
|
| |
|
|
Mr Hogan was very personable and also knowledgeable.
|
| |
|
|
My experience was good because the technician called me quickly and was able to resolve the issue in a timely manner.
|
| |
|
|
Great job Sean - fast response and quick solution!
|
| |
|
|
Jonathan was very thorough and communicated all the relevant information I needed to make a decision.
|
| |
|
|
I was pleased with the rapid response! The last few issues I have had in the past two weeks with various things related to transitioning to working at home have all been handled quickly and well. I especially appreciate the pleasant attitudes of the support team I have worked with in this very trying Covid-19 time! Thank you so much.
|
| |
|
|
Daniel was very helpful in getting us set up for working remotely even as we are all going through a time of great change. He was very professional and attentive to our needs.
|
| |
|
|
Thanks Clay & Ryan for your help & patience during this crazy time!
|
| |
|
|
Thanks as always spot on and gracious..
|
| |
|
|
I really needed this done quickly and was happy it was
|
| |
|
|
Liam was patient and stuck with the problems. He was successful and I am so happy to be able to access my work from home. |
| |
|
|
Thank you so much for all that you are doing to help our Town employees. We are grateful for you! Stay healthy!
|
| |
|
|
They are always very helpful and on top of everything
|
| |
|
|
Great even showed what to do if it happens again
|
| |
|
|
Jesse was so helpful in getting me set up with the VPN access. He walked through me step by step.
|
| |
|
|
Staff are always so patient with me.
|
| |
|
|
Terrific and responsive support as always!
|
| |
|
|
Andrew addressed the issue I was having and quickly resolved the problem within minutes.
|
| |
|
|
Sean always knows what he is doing. He solves the problem quickly and he is a pleasure to work with.
|
| |
|
|
I'm sure when I was Sanitizing the office this morning I jolted it lose. Sorry about that...and thanks for your help
|
| |
|
|
Chris worked real hard to figure out my issues with VPN and came up with a solution that works. Thank you! |
| |
|
|
Ryan was professional and really took the time to explain how to work remotely
|
| |
|
|
Very quick resolution, as always. Great job!
|
| |
|
|
Speedy quick!
|
| |
|
|
Liam resolved the problem quickly. Thank you, Liam!
|
| |
|
|
Amazing! Thank you for your help!
|
| |
|
|
Super fast response and follow-through!
|
| |
|
|
you saved me from major headaches that I would have been the cause of.
|
| |
|
|
Fast response, fast resolution. As usual. Thanks.
|
| |
|
|
Request was implemented and implemented timely! Cannot ask for more. Thank you.
|
| |
|
|
The rep. implemented a solution another rep. had already documented, so he was able to be efficient in resolving my problem.
|
| |
|
|
Sean was able to address my initial issue and took the extra time to get back my bookmarks that were lost. Thanks so much!
|
| |
|
|
Prompt, good service
|
| |
|
|
Liam was great at figuring out the mystery of my email problem!!!
|
| |
|
|
Ryan knew exactly what to do and I was able to reconnect with him as instructed.
|
| |
|
|
looks like its working :) thank you
|
| |
|
|
Thanks Christine!
|
| |
|
|
Problem was fixed.
|
| |
|
|
Daniel was extremely patient and helped me set up the access - incredible service and very polite :)
|
| |
|
|
Thanks, Jon!
|
| |
|
|
Everything was pretty easy and Sean is nice. Thank you for caring about my little peccadilloes.
|
| |
|
|
Good Show
|
| |
|
|
It was fixed.
|
| |
|
|
Appreciate Jon reaching out to make sure that we were aware of the space issue and offering his assistance.
|
| |
|
|
Daniel was able to troubleshoot the issue quickly and present a resolution that worked.
|
| |
|
|
Thanks, Jim!
|
| |
|
|
You guys are awesome!
|
| |
|
|
Ryan was very helpful and solved my issues very quickly
|
| |
|
|
Thanks, Jon!
|
| |
|
|
Sean was very helpful and able to remedy the situation with my printer. I've always enjoyed working with him.
|
| |
|
|
Worked through all problems with me
|
| |
|
|
Very helpful
|
| |
|
|
Went above and beyond to try to fix this issue. Even though it is a quirk with Windows 10 very happy with the support he provided. You guys are the best!
|
| |
|
|
Dan was able to fix our problem quickly and remotely.
|
| |
|
|
Ray is Great
|
| |
|
|
Ryan is a superhero!!!!!!!!!!!!!!!!!!!
|
| |
|
|
Chris was patient :)
|
| |
|
|
Quick and easy resolution.
|
| |
|
|
Thanks for the help, Chris!
|
| |
|
|
Clay stuck with me until all issues were resolved. Thank you Clay!
|
| |
|
|
Prompt response and solution
|
| |
|
|
Fast response. Quick resolution. Thank you Raymond!
|
| |
|
|
Andrew is the bomb!
|
| |
|
|
Fixed the issue
|
| |
|
|
Great customer service! Sean is very attentive and follows through even when the ask isn't as clear as it may seem. Thanks Sean!
|
| |
|
|
Liam was absolutely fantastic today! He was very professional, knowledgeable, patient, and kind. He was a pleasure to work with.
|
| |
|
|
They were quick and to the point. ty.
|
| |
|
|
Fantastic service, thank you!
|
| |
|
|
Sean was fabulous! I really appreciated that he continued to follow-up with folks at corporate to get me the approval that I needed to access Microsoft applications.
|
| |
|
|
Thank you for quickly solving our issue
|
| |
|
|
Chris was very pleasant and fixed my problems quickly and completely!
|
| |
|
|
Thank Jon, all good now.
|
| |
|
|
Quick and effective!
|
| |
|
|
Thank you
|
| |
|
|
quick service
|
| |
|
|
Quick turn, everything works great
|
| |
|
|
Liam is a great tech and gets it done
|
| |
|
|
Liam is quick!
|
| |
|
|
My experience was great because the service was prompt, courteous and successful! Thanks, Sean!
|
| |
|
|
Clay was excellent! Learned a bunch and he saved us $$
|
| |
|
|
Thank you very much Jon!
|
| |
|
|
Ryan was very helpful and able to recover some photos for me. Thank you!
|
| |
|
|
Terrific fast response from Daniel. Thanks for all you guys do for us.
|
| |
|
|
Sean did a fantastic job resolving the issue and was very professional. Thank you.
|
| |
|
|
Liam was patient and explained several processes to me. He also took the extra step of talking w/ his supervisor about an issue to get it fully resolved.
|
| |
|
|
Sean went above and beyond to accommodate my erratic schedule, and communicate with me about technical issues with superb efficacy.
|
| |
|
|
Excellent
|
| |
|
|
Dan was very clear and efficient, and he went above and beyond by showing me a new feature.
|
| |
|
|
ANDREW IS THE BEST!
|
| |
|
|
Quick response!
|
| |
|
|
I appreciate the quick response and information that the problem was being addressed. And it was quickly resolved!
|
| |
|
|
Good show, thank you.
|
| |
|
|
Thank you Clay for the help!
|
| |
|
|
Clay did a great job upgrading the computer and also fixing a printing problem . Easy to talk to and was very patient .
|
| |
|
|
I didn't have to participate in the tax updates this year! Thanks
|
| |
|
|
The problem got resolved
|
| |
|
|
Everything worked and all my questions were answered. Thank you!
|
| |
|
|
Ray was extremely helpful!
|
| |
|
|
Sean was very patient in troubleshooting this problem until it was resolved.
|
| |
|
|
Speedy
|
| |
|
|
I appreciate White Mountain's quick and direct responses.
|
| |
|
|
Clay was great to work with! Solved my problem and was great to work with!
|
| |
|
|
I appreciate the quick turnaround and immediate access to the files I needed. Happy Holidays, everyone!
|
| |
|
|
prompt, tenacious
|
| |
|
|
You folks continue to be very responsive, much appreciated.
|
| |
|
|
It was great because the technician, Liam, responded quickly and corrected the problem in a matter of minutes.
|
| |
|
|
Daniel is very thorough and professional. White Mountain has been exceptional with all support tickets created.
|
| |
|
|
Prompt, thorough, courteous
|
| |
|
|
There were many things to get done to set up the new laptop. All requirements were met with little interruption to our work day. Thank you!
|
| |
|
|
Very helpful, as always!
|
| |
|
|
Jesse is great.
|
| |
|
|
fast and what I needed
|
| |
|
|
Raymond set it up in a professional manner and everything seems to work properly.
|
| |
|
|
My experience was great because Andrew is great!
|
| |
|
|
They contacted me quickly and got me up and running !
|
| |
|
|
I really appreciate Jon's quick response to my ASAP issue. He was keeping me informed the entire time and made me feel much better about this big project. Thanks Jon!!
|
| |
|
|
Thanks Daniel
|
| |
|
|
Thank you for the prompt call and excellent service this evening!
|
| |
|
|
It was excellent because you responded so quickly to Aaron about this matter. Thank you!
|
| |
|
|
REsponse was quick and complete!
|
| |
|
|
Tech is nice and fast. Set up my stuff 2x now perfectly.
|
| |
|
|
dedication to resolving my issue
|
| |
|
|
Fixed the problem quickly.
|
| |
|
|
Thank you for jumping on this time sensitive ticket as soon as I gave the word. Awesome!
|
| |
|
|
Great thanks to Ray's immediate attention and to the escalation process.
|
| |
|
|
Thank you Ryan! Immediate service when I really needed it. Great help as always!
|
| |
|
|
Great job done
|
| |
|
|
Woohoo!! Thank you for all your help with this.
|
| |
|
|
Chris was able to help me resolve the outlook and excel issues I was having by uninstalling and reinstalling the Microsoft suite.
|
| |
|
|
Thanks for fixing my QuickBooks!
|
| |
|
|
Jon gave me back the ability to change groups. Thank you.
|
| |
|
|
Daniel found the issue and got it resolved quickly. :)
|
| |
|
|
Daniel was so quick to respond and took the time to research the problem with me. I was able to give him immediate access, and he fixed the problem while I was in a meeting. Very convenient!
|
| |
|
|
Liam was able to retrieve my files that were lost.
|
| |
|
|
Thanks!! I appreciate your help Steve!
|
| |
|
|
Everyone has been so quick and thorough in responding! . Thank you!
|
| |
|
|
Very professional and quick to solve problem! Liam and Jesse were amazing!
|
| |
|
|
I appreciate the thoroughness of the response
|
| |
|
|
Daniel was excellent! Very friendly and helpful, and he took care of the ticket quickly. You guys are terrific
|
| |
|
|
The quick response.
|
| |
|
|
Always a pleasure
|
| |
|
|
Quick response. Thank you.
|
| |
|
|
Wow! That was fast. Thanks so much and Happy Thanksgiving!
|
| |
|
|
Daniel was extremely helpful and pleasant!
|
| |
|
|
Daniel did an excellent job fixing the error
|
| |
|
|
Looks good, thanks Sean.
|
| |
|
|
Liam responded quickly and with exactly what I was looking for.
|
| |
|
|
Very quick turnaround with assistance. Thank you!
|
| |
|
|
Thanks for looking in to this and taking care of it.
|
| |
|
|
It was prompt, and solved the problem in real time.
|
| |
|
|
Always great service - thank you!
|
| |
|
|
Raymond patiently walked me through a connectivity issue and got me up and going via the wifi at the hotel I am staying at. Well done, appreciate the excellent support!
|
| |
|
|
Sean was a real professional, a credit to your organization!
|
| |
|
|
thank you… immediate service !
|
| |
|
|
patiently explained the remote login process until I was successful
|
| |
|
|
Quick response time.
|
| |
|
|
Thank you Paul
|
| |
|
|
THE SPEED OF THE SERVICE
|
| |
|
|
They are very responsive and quick whenever anything is needed
|
| |
|
|
Gotta love Jon's computer expertise. thanks.
|
| |
|
|
Ryan helped me figure out the best path and took care of things.
|
| |
|
|
Liam was very helpful. He followed all instructions in the ticket and was able to get the new PC up and running in a timely fashion! Thank you to Liam!
|
| |
|
|
Solved the issue ASAP 123. Thanks
|
| |
|
|
Yay - we can access it now!!
|
| |
|
|
Fast effective response.
|
| |
|
|
Fast and effective
|
| |
|
|
Super fast response
|
| |
|
|
quick and easy..thanks!
|
| |
|
|
Thanks for setting this up, Jesse.
|
| |
|
|
Thank you for the assist!!!
|
| |
|
|
I appreciate the quick response! Thank you Sean!
|
| |
|
|
It was one call and done quickly. Great people to work with at White Mountain.....thank you for that.
|
| |
|
|
you understood what I was talking about and resolved the problem eaasily. Thank you
|
| |
|
|
Quickly fixed
|
| |
|
|
Thank you Daniel for your time and patience!!!
|
| |
|
|
Sean was very patient in helping me diagnose the problem and find a solution.
|
| |
|
|
Quick call back, quick resolution. It doesn't get any better. Thank you.
|
| |
|
|
The tech was very patient with me and fixed my problem quickly so I could get back to work.
|
| |
|
|
Super helpful as always! Thank you.
|
| |
|
|
Jared was prompt and professional
|
| |
|
|
My experience was great because it was prompt and professional
|
| |
|
|
Quick response!!! Thanks, Tom
|
| |
|
|
Thanks for the update, Steve.
|
| |
|
|
Ryan did a great job! Prompt and efficient and friendly!
|
| |
|
|
fast and fixed my problem
|
| |
|
|
Daniel was extremely patient and pleasant to work with.
|
| |
|
|
Dan was very helpful!
|
| |
|
|
Jesse contacted me right away.
|
| |
|
|
Thank you once again Sean!!! Tammy
|
| |
|
|
Prompt reply and courteous customer service.
|
| |
|
|
Chris was so patient and fixed the problem readily! Thank you!
|
| |
|
|
Ryan was able to quickly figure out how to get my old printer to work with Windows 10, so I am very happy!
|
| |
|
|
Very helpful and quick to respond and troubleshoot.
|
| |
|
|
Great because everything was updated.
|
| |
|
|
I can always count on you to be there when I need help with my computer
|
| |
|
|
Got a return call in a couple hours and a fix in minutes.
|
| |
|
|
Tech Jarrod was awesome!!
|
| |
|
|
Daniel was incredibly patient and tried multiple ways to solve all of my computer issues. He was kind enough to follow up a day later which was a great reminder of finishing one of the options we had discussed.
|
| |
|
|
It was a quick turn around response and i'm back to work:-)
|
| |
|
|
So nice doing business with you, thank you!
|
| |
|
|
Christine kindly brought the training laptop to me in plenty of time to get Kelly set up for class tomorrow. Many thanks!
|
| |
|
|
Tech support called and fixed my exact problem instantly.
|
| |
|
|
Seamless work by Sean and Ryan. Thanks, guys!
|
| |
|
|
It is a thing of grace and beauty.
|
| |
|
|
|
