IT Support for the Small Office
Small office environments can present a challenge when it comes to the proper use of technology and IT support. Management rarely has the time or the budget required to focus on technology, so it is typically left to some unlucky employees to deal with as best they can, amongst all of their other responsibilities. They tend to settle for living with lots of "small" inconveniences, inefficiencies and problems because they feel that the pain and costs of fixing the problem are worse than just putting up with it.
The unofficial "IT Manager" will rarely bring in a consultant to explore ways to improve efficiency, workflow, and productivity because they know that they will end up paying a high hourly rate just to be told that they need to buy new things and spend a lot of money that they don't have in the budget.
Things are typically run on a "best-effort" basis with fingers crossed, hoping that today's minor problems will not turn into tomorrow's disasters.
There is a better way.
White Mountain has you covered for less than the cost of lunch at McDonald's.
It can cost as little as a few dollars per day, per computer, for a Managed IT Service package that will cover all of the IT support needs of a typical small office:
- Firewall support and management
- Unlimited network support and management for your server
- Anti-Virus software and support
- Email server management
- Local and offsite data backups
- Management of Windows updates and security patches
- Unlimited remote help desk for your users
- New user setups and employee separation turn downs
- Access to ticketing and documentation systems, so you see what's going on
- Network Operations
- Project Work
- Staff Augmentation
- Security Monitoring
- Staff Management
- Project Management
- Systems, Procedures & Policies
- Training & Compliance
- Virtual CIO Services
- Strategic Alignment
- IT Road-Map
- Business Continuity
- Workflow Analysis
If you think it may be time for a change, give us a call today to schedule a free consultation to discuss your needs. We are experts at providing discreet and confidential advice on how to protect your business and avoid problems and disruptions when replacing your network support provider. There is no reason to put up with a never-ending cycle of problems and frustrations. Give White Mountain a call and let us help you make things right!