quick and easy..thanks!

Thanks for setting this up, Jesse.

Thank you for the assist!!!

 Raymond was very pleasant, and everything is done exactly how we wanted it.

Quick response - easy resolution

Liam was a great help, showed patience and got my printer up and running in no time.

As always, WM took care of the problem promptly. Thank you!

Mr Hogan was very personable and also knowledgeable.

My experience was good because the technician called me quickly and was able to resolve the issue in a timely manner.

Great job Sean - fast response and quick solution!

Jonathan was very thorough and communicated all the relevant information I needed to make a decision.

I was pleased with the rapid response! The last few issues I have had in the past two weeks with various things related to transitioning to working at home have all been handled quickly and well. I especially appreciate the pleasant attitudes of the support team I have worked with in this very trying Covid-19 time! Thank you so much.

Daniel was very helpful in getting us set up for working remotely even as we are all going through a time of great change. He was very professional and attentive to our needs.

Thanks Clay & Ryan for your help & patience during this crazy time!

Thanks as always spot on and gracious..

I really needed this done quickly and was happy it was

Thank you so much for all that you are doing to help our Town employees. We are grateful for you! Stay healthy!

They are always very helpful and on top of everything

Great even showed what to do if it happens again

Jesse was so helpful in getting me set up with the VPN access. He walked through me step by step.

Staff are always so patient with me.

Terrific and responsive support as always!

Andrew addressed the issue I was having and quickly resolved the problem within minutes.

Sean always knows what he is doing. He solves the problem quickly and he is a pleasure to work with.

I'm sure when I was Sanitizing the office this morning I jolted it lose.  Sorry about that...and thanks for your help

Ryan was professional and really took the time to explain how to work remotely

Very quick resolution, as always.  Great job!

Speedy quick!

Liam resolved the problem quickly.  Thank you, Liam!

Amazing! Thank you for your help!

Super fast response and follow-through!

you saved me from major headaches that I would have been the cause of.

Fast response, fast resolution.  As usual.  Thanks.

Request was implemented and implemented timely! Cannot ask for more. Thank you.

The rep. implemented a solution another rep. had already documented, so he was able to be efficient in resolving my problem.

Sean was able to address my initial issue and took the extra time to get back my bookmarks that were lost.  Thanks so much!

Prompt, good service

Liam was great at figuring out the mystery of my email problem!!!

Ryan knew exactly what to do and I was able to reconnect with him as instructed.

looks like its working :) thank you

Thanks Christine!

Problem was fixed.

Daniel was extremely patient and helped me set up the access - incredible service and very polite :)

Thanks, Jon!

Everything was pretty easy and Sean is nice. Thank you for caring about my little peccadilloes.

Good Show

It was fixed.

Appreciate Jon reaching out to make sure that we were aware of the space issue and offering his assistance.

Daniel was able to troubleshoot the issue quickly and present a resolution that worked.

Thanks, Jim!

You guys are awesome!

Ryan was very helpful and solved my issues very quickly

Thanks, Jon!

Sean was very helpful and able to remedy the situation with my printer. I've always enjoyed working with him.

Worked through all problems with me

Very helpful

Went above and beyond to try to fix this issue.  Even though it is a quirk with Windows 10 very happy with the support he provided.  You guys are the best!

Dan was able to fix our problem quickly and remotely.

Ray is Great

Ryan is a superhero!!!!!!!!!!!!!!!!!!!

Chris was patient :)

Quick and easy resolution.

Thanks for the help, Chris!

Clay stuck with me until all issues were resolved. Thank you Clay!

Prompt response and solution

Fast response.  Quick resolution.   Thank you Raymond!

Andrew is the bomb!

Fixed the issue

Great customer service! Sean is very attentive and follows through even when the ask isn't as clear as it may seem.  Thanks Sean!

Liam was absolutely fantastic today! He was very professional, knowledgeable, patient, and kind. He was a pleasure to work with.

They were quick and to the point. ty.

Fantastic service, thank you!

Sean was fabulous!  I really appreciated that he continued to follow-up with folks at corporate to get me the approval that I needed to access Microsoft applications.

Thank you for quickly solving our issue

Chris was very pleasant and fixed my problems quickly and completely!

Thank Jon, all good now.

Quick and effective!

Thank you

quick service

Quick turn, everything works great

Liam is a great tech and gets it done

Liam is quick!

My experience was great because the service was prompt, courteous and successful!  Thanks, Sean!

Clay was excellent!  Learned a bunch and he saved us $$

Thank you very much Jon!

Ryan was very helpful and able to recover some photos for me. Thank you!

Terrific fast response from Daniel.  Thanks for all you guys do for us.

Sean did a fantastic job resolving the issue and was very professional. Thank you.

Liam was patient and explained several processes to me. He also took the extra step of talking w/ his supervisor about an issue to get it fully resolved.

Sean went above and beyond to accommodate my erratic schedule, and communicate with me about technical issues with superb efficacy.

Excellent

Dan was very clear and efficient, and he went above and beyond by showing me a new feature.

ANDREW IS THE BEST!

Quick response!

I appreciate the quick response and information that the problem was being addressed.  And it was quickly resolved!

Good show, thank you.

Thank you Clay for the help!

Clay did a great job upgrading the computer and also fixing a printing problem . Easy to talk to and was very patient .

I didn't have to participate in the tax updates this year!  Thanks

The problem got resolved

Everything worked and all my questions were answered. Thank you!

Ray was extremely helpful!

Sean was very patient in troubleshooting this problem until it was resolved.

Speedy

I appreciate White Mountain's quick and direct responses.

Clay was great to work with! Solved my problem and was great to work with!

I appreciate the quick turnaround and immediate access to the files I needed.  Happy Holidays, everyone!

prompt, tenacious

You folks continue to be very responsive, much appreciated.

It was great because the technician, Liam, responded quickly and corrected the problem in a matter of minutes.

Daniel is very thorough and professional. White Mountain has been exceptional with all support tickets created.

Prompt, thorough, courteous

There were many things to get done to set up the new laptop.  All requirements were met with little interruption to our work day. Thank you!

Very helpful, as always!

Jesse is great.

fast and what I needed

Raymond set it up in a professional manner and everything seems to work properly.

My experience was great because Andrew is great!

They contacted me quickly and got me up and running !

I really appreciate Jon's quick response to my ASAP issue. He was keeping me informed the entire time and made me feel much better about this big project. Thanks Jon!!

Thanks Daniel

Thank you for the prompt call and excellent service this evening!

It was excellent because you responded so quickly to Aaron about this matter.  Thank you!

REsponse was quick and complete!

Tech is nice and fast. Set up my stuff 2x now perfectly.

dedication to resolving my issue

Fixed the problem quickly.

Thank you for jumping on this time sensitive ticket as soon as I gave the word.  Awesome!

Great thanks to Ray's immediate attention and to the escalation process.

Thank you Ryan! Immediate service when I really needed it. Great help as always!

Great job done

Woohoo!!  Thank you for all your help with this.

Chris was able to help me resolve the outlook and excel issues I was having by uninstalling and reinstalling the Microsoft suite.

Thanks for fixing my QuickBooks!

Jon gave me back the ability to change groups. Thank you.

Daniel found the issue and got it resolved quickly. :)

Daniel was so quick to respond and took the time to research the problem with me. I was able to give him immediate access, and he fixed the problem while I was in a meeting. Very convenient!

Liam was able to retrieve my files that were lost.

Thanks!!  I appreciate your help Steve!

Everyone has been so quick and thorough in responding! . Thank you!

Very professional and quick to solve problem!  Liam and Jesse were amazing!

I appreciate the thoroughness of the response

Daniel was excellent! Very friendly and helpful, and he took care of the ticket quickly.  You guys are terrific

The quick response.

Always a pleasure 

Quick response.   Thank you.

Wow!  That was fast.  Thanks so much and Happy Thanksgiving!

Daniel was extremely helpful and pleasant!

Daniel did an excellent job fixing the error

Looks good, thanks Sean.

Liam responded quickly and with exactly what I was looking for.

Very quick turnaround with assistance.  Thank you!

Thanks for looking in to this and taking care of it.

It was prompt, and solved the problem in real time.

Always great service - thank you!

Raymond patiently walked me through a connectivity issue and got me up and going via the wifi at the hotel I am staying at.  Well done, appreciate the excellent support!

Sean was a real professional, a credit to your organization!

thank you… immediate service !

patiently explained the remote login process until I was successful

Quick response time.

Thank you Paul

THE SPEED OF THE SERVICE

They are very responsive and quick whenever anything is needed

Gotta love Jon's computer expertise.  thanks.

Ryan helped me figure out the best path and took care of things.

Liam was very helpful. He followed all instructions in the ticket and was able to get the new PC up and running in a timely fashion! Thank you to Liam!

Solved the issue ASAP  123. Thanks

Yay - we can access it now!!

Fast effective response.

Fast and effective

Super fast response

quick and easy..thanks!

Thanks for setting this up, Jesse.

Thank you for the assist!!!

I appreciate the quick response! Thank you Sean!

It was one call and done quickly.  Great people to work with at White Mountain.....thank you for that.

you understood what I was talking about and resolved the problem eaasily. Thank you

Quickly fixed

Thank you Daniel for your time and patience!!!

Sean was very patient in helping me diagnose the problem and find a solution.

Quick call back, quick resolution.  It doesn't get any better.  Thank you.

The tech was very patient with me and fixed my problem quickly so I could get back to work.

Super helpful as always! Thank you.

Jared was prompt and professional

My experience was great because it was prompt and professional

Quick response!!! Thanks,  Tom

Thanks for the update, Steve.

Ryan did a great job!  Prompt and efficient and friendly!

fast and fixed my problem

Daniel was extremely patient and pleasant to work with.

Dan was very helpful!

Jesse contacted me right away.

Thank you once again Sean!!!  Tammy

Prompt reply and courteous customer service.

Chris was so patient and fixed the problem readily!  Thank you!

Ryan was able to quickly figure out how to get my old printer to work with Windows 10, so I am very happy!

Very helpful and quick to respond and troubleshoot.

Great because everything was updated.

I can always count on you to be there when I need help with my computer

Got a return call in a couple hours and a fix in minutes.

Tech Jarrod was awesome!!

Daniel was incredibly patient and tried multiple ways to solve all of my computer issues. He was kind enough to follow up a day later which was a great reminder of finishing one of the options we had discussed.

It was a quick turn around response and i'm back to work:-)

So nice doing business with you, thank you!

Christine kindly brought the training laptop to me in plenty of time to get Kelly set up for class tomorrow. Many thanks!

Tech support called and fixed my exact problem instantly.

Seamless work by Sean and Ryan.  Thanks, guys!

It is a thing of grace and beauty.