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Thank You for visiting, we look forward to speaking with you.
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quick and easy..thanks! |
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Thanks for setting this up, Jesse. |
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Thank you for the assist!!! |
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Raymond was very pleasant, and everything is done exactly how we wanted it. |
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Quick response - easy resolution |
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Liam was a great help, showed patience and got my printer up and running in no time. |
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As always, WM took care of the problem promptly. Thank you! |
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Mr Hogan was very personable and also knowledgeable. |
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My experience was good because the technician called me quickly and was able to resolve the issue in a timely manner. |
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Great job Sean - fast response and quick solution! |
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Jonathan was very thorough and communicated all the relevant information I needed to make a decision. |
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I was pleased with the rapid response! The last few issues I have had in the past two weeks with various things related to transitioning to working at home have all been handled quickly and well. I especially appreciate the pleasant attitudes of the support team I have worked with in this very trying Covid-19 time! Thank you so much. |
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Daniel was very helpful in getting us set up for working remotely even as we are all going through a time of great change. He was very professional and attentive to our needs. |
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Thanks Clay & Ryan for your help & patience during this crazy time! |
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Thanks as always spot on and gracious.. |
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I really needed this done quickly and was happy it was |
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Liam was patient and stuck with the problems. He was successful and I am so happy to be able to access my work from home. | ||
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Thank you so much for all that you are doing to help our Town employees. We are grateful for you! Stay healthy! |
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They are always very helpful and on top of everything |
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Great even showed what to do if it happens again |
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Jesse was so helpful in getting me set up with the VPN access. He walked through me step by step. |
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Staff are always so patient with me. |
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Terrific and responsive support as always! |
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Andrew addressed the issue I was having and quickly resolved the problem within minutes. |
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Sean always knows what he is doing. He solves the problem quickly and he is a pleasure to work with. |
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I'm sure when I was Sanitizing the office this morning I jolted it lose. Sorry about that...and thanks for your help |
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Chris worked real hard to figure out my issues with VPN and came up with a solution that works. Thank you! | ||
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Ryan was professional and really took the time to explain how to work remotely |
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Very quick resolution, as always. Great job! |
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Speedy quick! |
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Liam resolved the problem quickly. Thank you, Liam! |
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Amazing! Thank you for your help! |
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Super fast response and follow-through! |
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you saved me from major headaches that I would have been the cause of. |
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Fast response, fast resolution. As usual. Thanks. |
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Request was implemented and implemented timely! Cannot ask for more. Thank you. |
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The rep. implemented a solution another rep. had already documented, so he was able to be efficient in resolving my problem. |
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Sean was able to address my initial issue and took the extra time to get back my bookmarks that were lost. Thanks so much! |
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Prompt, good service |
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Liam was great at figuring out the mystery of my email problem!!! |
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Ryan knew exactly what to do and I was able to reconnect with him as instructed. |
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looks like its working :) thank you |
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Thanks Christine! |
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Problem was fixed. |
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Daniel was extremely patient and helped me set up the access - incredible service and very polite :) |
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Thanks, Jon! |
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Everything was pretty easy and Sean is nice. Thank you for caring about my little peccadilloes. |
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Good Show |
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It was fixed. |
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Appreciate Jon reaching out to make sure that we were aware of the space issue and offering his assistance. |
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Daniel was able to troubleshoot the issue quickly and present a resolution that worked. |
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Thanks, Jim! |
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You guys are awesome! |
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Ryan was very helpful and solved my issues very quickly |
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Thanks, Jon! |
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Sean was very helpful and able to remedy the situation with my printer. I've always enjoyed working with him. |
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Worked through all problems with me |
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Very helpful |
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Went above and beyond to try to fix this issue. Even though it is a quirk with Windows 10 very happy with the support he provided. You guys are the best! |
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Dan was able to fix our problem quickly and remotely. |
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Ray is Great |
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Ryan is a superhero!!!!!!!!!!!!!!!!!!! |
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Chris was patient :) |
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Quick and easy resolution. |
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Thanks for the help, Chris! |
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Clay stuck with me until all issues were resolved. Thank you Clay! |
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Prompt response and solution |
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Fast response. Quick resolution. Thank you Raymond! |
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Andrew is the bomb! |
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Fixed the issue |
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Great customer service! Sean is very attentive and follows through even when the ask isn't as clear as it may seem. Thanks Sean! |
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Liam was absolutely fantastic today! He was very professional, knowledgeable, patient, and kind. He was a pleasure to work with. |
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They were quick and to the point. ty. |
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Fantastic service, thank you! |
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Sean was fabulous! I really appreciated that he continued to follow-up with folks at corporate to get me the approval that I needed to access Microsoft applications. |
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Thank you for quickly solving our issue |
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Chris was very pleasant and fixed my problems quickly and completely! |
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Thank Jon, all good now. |
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Quick and effective! |
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Thank you |
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quick service |
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Quick turn, everything works great |
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Liam is a great tech and gets it done |
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Liam is quick! |
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My experience was great because the service was prompt, courteous and successful! Thanks, Sean! |
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Clay was excellent! Learned a bunch and he saved us $$ |
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Thank you very much Jon! |
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Ryan was very helpful and able to recover some photos for me. Thank you! |
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Terrific fast response from Daniel. Thanks for all you guys do for us. |
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Sean did a fantastic job resolving the issue and was very professional. Thank you. |
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Liam was patient and explained several processes to me. He also took the extra step of talking w/ his supervisor about an issue to get it fully resolved. |
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Sean went above and beyond to accommodate my erratic schedule, and communicate with me about technical issues with superb efficacy. |
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Excellent |
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Dan was very clear and efficient, and he went above and beyond by showing me a new feature. |
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ANDREW IS THE BEST! |
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Quick response! |
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I appreciate the quick response and information that the problem was being addressed. And it was quickly resolved! |
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Good show, thank you. |
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Thank you Clay for the help! |
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Clay did a great job upgrading the computer and also fixing a printing problem . Easy to talk to and was very patient . |
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I didn't have to participate in the tax updates this year! Thanks |
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The problem got resolved |
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Everything worked and all my questions were answered. Thank you! |
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Ray was extremely helpful! |
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Sean was very patient in troubleshooting this problem until it was resolved. |
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Speedy |
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I appreciate White Mountain's quick and direct responses. |
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Clay was great to work with! Solved my problem and was great to work with! |
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I appreciate the quick turnaround and immediate access to the files I needed. Happy Holidays, everyone! |
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prompt, tenacious |
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You folks continue to be very responsive, much appreciated. |
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It was great because the technician, Liam, responded quickly and corrected the problem in a matter of minutes. |
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Daniel is very thorough and professional. White Mountain has been exceptional with all support tickets created. |
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Prompt, thorough, courteous |
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There were many things to get done to set up the new laptop. All requirements were met with little interruption to our work day. Thank you! |
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Very helpful, as always! |
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Jesse is great. |
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fast and what I needed |
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Raymond set it up in a professional manner and everything seems to work properly. |
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My experience was great because Andrew is great! |
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They contacted me quickly and got me up and running ! |
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I really appreciate Jon's quick response to my ASAP issue. He was keeping me informed the entire time and made me feel much better about this big project. Thanks Jon!! |
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Thanks Daniel |
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Thank you for the prompt call and excellent service this evening! |
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It was excellent because you responded so quickly to Aaron about this matter. Thank you! |
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REsponse was quick and complete! |
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Tech is nice and fast. Set up my stuff 2x now perfectly. |
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dedication to resolving my issue |
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Fixed the problem quickly. |
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Thank you for jumping on this time sensitive ticket as soon as I gave the word. Awesome! |
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Great thanks to Ray's immediate attention and to the escalation process. |
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Thank you Ryan! Immediate service when I really needed it. Great help as always! |
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Great job done |
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Woohoo!! Thank you for all your help with this. |
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Chris was able to help me resolve the outlook and excel issues I was having by uninstalling and reinstalling the Microsoft suite. |
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Thanks for fixing my QuickBooks! |
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Jon gave me back the ability to change groups. Thank you. |
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Daniel found the issue and got it resolved quickly. :) |
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Daniel was so quick to respond and took the time to research the problem with me. I was able to give him immediate access, and he fixed the problem while I was in a meeting. Very convenient! |
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Liam was able to retrieve my files that were lost. |
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Thanks!! I appreciate your help Steve! |
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Everyone has been so quick and thorough in responding! . Thank you! |
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Very professional and quick to solve problem! Liam and Jesse were amazing! |
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I appreciate the thoroughness of the response |
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Daniel was excellent! Very friendly and helpful, and he took care of the ticket quickly. You guys are terrific |
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The quick response. |
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Always a pleasure |
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Quick response. Thank you. |
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Wow! That was fast. Thanks so much and Happy Thanksgiving! |
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Daniel was extremely helpful and pleasant! |
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Daniel did an excellent job fixing the error |
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Looks good, thanks Sean. |
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Liam responded quickly and with exactly what I was looking for. |
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Very quick turnaround with assistance. Thank you! |
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Thanks for looking in to this and taking care of it. |
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It was prompt, and solved the problem in real time. |
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Always great service - thank you! |
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Raymond patiently walked me through a connectivity issue and got me up and going via the wifi at the hotel I am staying at. Well done, appreciate the excellent support! |
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Sean was a real professional, a credit to your organization! |
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thank you… immediate service ! |
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patiently explained the remote login process until I was successful |
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Quick response time. |
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Thank you Paul |
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THE SPEED OF THE SERVICE |
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They are very responsive and quick whenever anything is needed |
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Gotta love Jon's computer expertise. thanks. |
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Ryan helped me figure out the best path and took care of things. |
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Liam was very helpful. He followed all instructions in the ticket and was able to get the new PC up and running in a timely fashion! Thank you to Liam! |
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Solved the issue ASAP 123. Thanks |
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Yay - we can access it now!! |
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Fast effective response. |
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Fast and effective |
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Super fast response |
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quick and easy..thanks! |
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Thanks for setting this up, Jesse. |
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Thank you for the assist!!! |
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I appreciate the quick response! Thank you Sean! |
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It was one call and done quickly. Great people to work with at White Mountain.....thank you for that. |
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you understood what I was talking about and resolved the problem eaasily. Thank you |
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Quickly fixed |
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Thank you Daniel for your time and patience!!! |
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Sean was very patient in helping me diagnose the problem and find a solution. |
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Quick call back, quick resolution. It doesn't get any better. Thank you. |
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The tech was very patient with me and fixed my problem quickly so I could get back to work. |
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Super helpful as always! Thank you. |
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Jared was prompt and professional |
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My experience was great because it was prompt and professional |
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Quick response!!! Thanks, Tom |
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Thanks for the update, Steve. |
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Ryan did a great job! Prompt and efficient and friendly! |
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fast and fixed my problem |
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Daniel was extremely patient and pleasant to work with. |
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Dan was very helpful! |
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Jesse contacted me right away. |
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Thank you once again Sean!!! Tammy |
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Prompt reply and courteous customer service. |
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Chris was so patient and fixed the problem readily! Thank you! |
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Ryan was able to quickly figure out how to get my old printer to work with Windows 10, so I am very happy! |
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Very helpful and quick to respond and troubleshoot. |
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Great because everything was updated. |
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I can always count on you to be there when I need help with my computer |
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Got a return call in a couple hours and a fix in minutes. |
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Tech Jarrod was awesome!! |
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Daniel was incredibly patient and tried multiple ways to solve all of my computer issues. He was kind enough to follow up a day later which was a great reminder of finishing one of the options we had discussed. |
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It was a quick turn around response and i'm back to work:-) |
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So nice doing business with you, thank you! |
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Christine kindly brought the training laptop to me in plenty of time to get Kelly set up for class tomorrow. Many thanks! |
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Tech support called and fixed my exact problem instantly. |
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Seamless work by Sean and Ryan. Thanks, guys! |
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It is a thing of grace and beauty. |
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