Businesses with under 10 computers may have simpler networks than larger firms, but in many ways they are much more vulnerable to technology problems than their larger peers. In some cases a single server or network problem can effectively shutdown the entire company. A single drive failure or virus infection can bring all work-flow to a halt. But your small size also gives you the advantage of being quick and nimble. Decisions can be made quickly, new technology can be implemented efficiently and all employees can be trained quickly and easily.
Companies with between 10 and 50 computers are often caught in the awkward position of needing the technology resources of a larger firm, but being constrained with the budget of a much smaller business. You now have much more complex work-flow, security and database needs. So you find "out of the box" networks, and simple hosted software programs just won't cut it anymore. The good news is that businesses of this size typically have the tools and the human capital needed to use technology as a real competitive advantage for your success.
Companies with over 50 computers can start to see benefits of scale when it comes to professional management of their technology and systems. At this size, implementing standard policies and procedures, employee training programs, and systems to measure productivity, really begin to pay off. But on the other hand, downtime and inefficiencies can have a debilitating effect on the business and can quickly compound and spiral out of control. At this level, it is absolutely critical to have professional IT management systems and tools in place.
With over 100 computers, IT needs to be managed as a strategic part of your larger organization. Your company should have an IT budget and an IT road map that is aligned with your business goals and objectives. Management and user satisfaction reports should be generated and reviewed regularly. All standard procedures should be documented to ensure consistency of service. At this stage, day-to-day IT service needs to be highly automated and redundant, so you can focus on increasing your productivity and competitive advantage.
Whether you are in need of occasional hourly project work to supplement your internal IT resources, or would like an all-inclusive flat rate support and management agreement, White Mountain can provide the expert services that your business deserves.
If you are considering a new IT vendor, or would like to augment your internal IT resources with a trusted partner to help round out your team, please Contact us to learn more about the White Mountain advantage!