Welcome to
White Mountain IT

White Mountain is one of New England's top rated service providers, specializing in providing best in class outsourced computer support, IT consulting, expert network support, and Virtual CIO Services to businesses throughout New England. If your business is in need of occasional tech support, or would like a top rated Managed IT Service plan, call the company that's been exceeding expectations for over 30 years!  Thank You for visiting, we look forward to hearing from you.
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Who We Serve

We provide Computer Consulting Services and Professional Managed IT Services to small businesses throughout New England and across the country.  Being based in Nashua NH, we provide the best onsite coverage from Boston MA to Worcester MA, and north through Manchester NH and Concord NH, continuing east to Salem NH and Portsmouth NH.

Our clients are typically small businesses who depend on us for a broad range of IT management and IT support services, either to occasionally augment their IT staff or to outsource it completely.  

With a White Mountain Managed IT Support plan, we essentially serve as our client's IT Department.  We work within a defined flat monthly fee and are responsible for the management and technical support of their critical technology and infrastructure. Most companies that are referred to us are struggling with inadequate internal resources, vendors that just don't deliver, or technology that hasn't kept up with business demands. If this sounds familiar, and you think it might be time to change your IT Support vendor, why not call White Mountain IT, New Hampshire's best IT Support Company.

 33 Main Street Suite 302 / Nashua, New Hampshire 03064 603-889-0800

 

We understand that IT support is not a "one size fits all" solution

Our clients range in size from the very small office, to larger organizations with up to 500 computers.
Computer Support for under 10 computers Learn More
IT Support for 10-50 computers Learn More
Virtual CIO Service for 50-100 computers Learn More
IT services and consulting over 100 computers Learn More

White Mountain's Managed IT Service Plans provide:

IT ServicesExpert Service Delivery
  • Help-Desk and Field Services
  • Server and Network Mgt
  • Backup & Disaster Recovery
  • System Engineering
  • Network Operations
  • Security Services & Monitoring
  • Project Work
  • Staff Augmentation
  • Cloud Services
Managed IT ServicesProfessional Management
  • Service and Support Management
  • Project Management
  • Systems, Procedures & Policies
  • Systems Documentation
  • Technology Consulting
  • Regulatory Compliance
  • Cyber Security Training
  • Reporting
Virtual CIOStrategic Planning
  • Virtual CIO Services
  • Strategic Alignment
  • IT Consulting
  • Budgeting
  • IT Road-Map
  • Business Continuity
  • Workflow Analysis
 

Our Service Speaks For Itself

99.4%Client Satisfaction
99.95%Client Uptime
97%Meet or Exceed SLA
99%Client Retention
 

Featured Posts and Services

Service and Support Management
Professional Service Management requires a commitment to mastering execution, constant improvement, and exceptional customer service.   When you work under a Managed IT Service flat rate billing system, as we generally do, profitability is directly tied to our efficiency, expertise, and management practices. When our clients have problems, it costs us BOTH money, so by investing in proactive management systems we maximize productivity for both organizations.  For your staff, we strive to minimize inefficiencies, interruptions and downtime, for our team, we avoid "fixing" things that shouldn't have broken in the first place.  By continually investing in best-in-class management tools and systems, we ensure that our team is ready and able to exceed your expectations.   Our service management team has weekly meetings where we review reports, identify, and discuss issues such as:   System failures, outages and problems of the prior week What caused the problem &...
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Onsite I.T. Support
Onsite IT Support, because sometimes you just need a technician onsite.   In addition to the typical user requested onsite services such as, workstation service, setup, and troubleshooting, our team also performs proactive onsite IT service to help keep your infrastructure running and prevent problems from occurring in the first place. Typical onsite IT services include support of various systems such as:   Issues with network wiring and internet connections Wireless network design, installation, and support Network hardware such as firewalls, switches, and routers Servers, backup systems and power protection Desktop computers, printers, scanners and other hardware Physical security systems such as cameras and door control systems All onsite requests are scheduled and triaged by our Service Coordinator who manages the workflow and assigns the next available, most appropriate technician to your onsite ticket.Our secure support portal is easily accessible with an icon in th...
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Help Desk Services & Tech Support
When you need Computer Support, or help with software and networking issues, Tech Support should be quick, responsive, and easy to communicate with.    We maintain our own full time Technical Support staff right here in Nashua New Hampshire and are committed to providing exceptional remote and onsite customer service, every time you need us. We provide multiple ways to communicate with the help desk when you need help.   Telephone call to the tech support hotline Email into our trouble ticketing system Secure portal for entering, viewing and updating tickets Secure chat, directly with a technician   All new tickets are triaged  by our Service Coordinator who manages the workflow and assigns the next available, most appropriate technician to your ticket. Our secure support portal is easily accessible with an icon in the task-bar, and provides complete transparency into the help desk process and workflow.  Users can see the status of their ticket, who is w...
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Customer Testimonials

Hear what our customers have to say about us
“White Mountain has been our network and computer support team for over 15 years.  They manage our network, servers, firewalls... the whole system.... we highly recommend them!.”

"Thank you for the timely response,  very much appreciated."

 "my laptop was fixed and I was back to work within minutes, thanks!"

"very helpful, very responsive, solved my issue in a timely manner"

“White Mountain Computer Consulting moved our entire network to the cloud.  Now we pay a fixed monthly fee per employee and all of our IT costs are covered, we are very happy with their service and support, we don't make a move without them.”

"my complex problem was resolved within half an hour, from 50 miles away, thanks guys!"

 "Great, fast service.  We're back up and running - thanks!"

"immediate response to my network problem, thank you again."

“White Mountain moved us to a highly scalable virtualized environment that allows us to grow without worrying about our technology being able to keep up.  We consider them a valued partner in our business and would highly recommend them for any computer consulting or  IT support need.”

"Quick response, my VPN problem was resolved quickly on a Sunday night"

"professional, responsive and clear communications"

"major upgrade overnight, everything was installed and migrated without any issues or problems in the morning"

Protect Your Business with Strong Network Security Practices
With the surge in the number of small and medium businesses that have fallen prey to malware and cyber criminals, there is a lot of focus of what an organization can do to prevent being a victim and how the company should handle themselves after an attack. There is another key factor to preventing cyber criminals from penetrating into your network:...
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- Onsite Coverage Area -

Onsite computer support services are available to businesses within 100 miles of Nashua New Hampshire. We have excellent onsite coverage from Concord NH, south through Manchester NH and then down into Boston. From Northern and Central Mass we cover from Worcester, east to the North Shore, including the Salem and Portsmouth NH area.

 

603-889-0800

White Mountain IT Services
33 Main Street Suite 302
Nashua, New Hampshire 03064

 

 padlock1  Cyber Security Toolkit

cloud desktop2 Cloud Desktop Login

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