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IT Support

Network Management & Monitoring

With Professional Network Support from White Mountain, we take the 'big picture' view of your entire environment, making sure that everything is working smoothly together, and is reliable and secure.

 

Network Support and Management involves monitoring and managing the entire workflow, not just looking at individual components.  That means making sure the entire process works, everything your users need to be able to work. We track performance, usage and growth trends to help avoid capacity and performance issues before they become problems



Standard Network Management services include proactive tasks including:

 

  • Network access and security monitoring
  • Performance monitoring of all critical processes
  • Managing and testing data backup systems
  • Round trip email testing and performance monitoring
  • Maintaining complete documentation of all infrastructure and systems
  • Compiling reports for quarterly and annual management review

 

In addition to the standard network monitoring that you would expect, we also monitor and track simple but important things like expiration dates for warranties, security certificates, domain names, hosted software subscriptions and lots of other key info needed to avoid service interruptions.




network support and management

Onsite Service Coverage Area

Although we provide remote services and support to businesses in over 20 states, onsite services are limited to within reasonable driving distance from our offices in NH.  We will manage a local vendor for locations outside of our service area to provide onsite assistance when needed.

 

Onsite Computer Support Services are available to businesses within 60 miles of Nashua New Hampshire. We have excellent onsite coverage from Concord NH, south through Manchester NH, and then down into Boston. From Northern and Central Mass, we cover from Worcester, east to the North Shore, including the Salem and Portsmouth NH area.

White Mountain IT Services

 


33 Main St, Suite 302
Nashua, NH 03064

 


121 Riverfront Drive
Manchester, NH 03102

 

Client Help Desk
603-889-2210

 

Open Positions