Professional Management

Professional IT Management

White Mountain has been providing Professional Managed IT Services to small businesses throughout New England for over thirty years.

 

If you are having excessive tech problems or are suffering from inefficient systems, it is most likely due to a lack of proper IT Management.  We understand the value of instituting and following professional management systems to help ensure quality of service, consistency, and adherence to standard operating procedures and best practices.

 

Regardless of whether your business has in-house resources, or uses an outside Managed IT Provider, SOMEONE needs to provide oversight and management of the systems, procedures, people, and service delivery process. Someone needs to be asking the right questions, such as;

Managed Services and Support

 

  • Where are the single points of failure in our workflow?
  • Are our cyber-defenses as secure as they need to be? 
  • When there is a problem,why did it happen, and how could it have been avoided?
  • Are we providing the best support experience possible for our users?
  • Are your employees using technology efficiently, to support your business goals?
  • Are ALL of your systems fully documented?

 

A Managed Service Provider should provide much more value than just a flat rate service contract.

 

What separates the amateurs from the pros in Managed IT Services, is what they provide above and beyond the technical services. By making a commitment to professional IT management, your  Managed Service Provider can help your company achieve your strategic goals.

  • Maximize the value of your IT investments
  • Institute standard policies and procedures
  • Help organize, document and protect your business data and assets
  • Ensure that your IT systems and services are helping your users meet their business goals

 

If your provider isn't focusing on the "Managed" part of Managed IT, maybe it's time to make a change. Contact us today to learn more about the White Mountain advantage!

Featured Posts and Services

Server Support and Management
Properly managed servers are the key to storing, accessing, and securing all of your business data. From secure file storage and email, to complex data bases, engineering, accounting and point of sale systems, White Mountain can provide the server management and server support needed to protect your most critical business systems.We can manage and support all of your Windows Server, Linux, ho...
Systems Engineering
The Systems Engineering team handles the most complex network design and troubleshooting issues. The systems engineering and consulting groups are where many of the problems requiring creative solutions end up.  Anyone can handle a simple network with one or two new servers, or even a large environment that is all new and up to date.  But in the real world, most businesses have a mi...
Network Security
Network Security is ingrained in all roles and in everything we do. From help desk and field services all the way through systems engineering, NOC, and the consulting team, we take network security seriously.  Security starts during the interview process, everyone on our team has been subjected to comprehensive background checks and has been checked and registered (including fingerprints...
Staff Augmentation
Staff Augmentation, because sometimes you need a helping hand. Staff augmentation is when a client needs an onsite tech resource on a regularly scheduled basis. This might be to help out with deployment and training of new hardware or software systems, or helping out with on-boarding new employees, or to help open a new office. Whether your need is as little as four hours per week, or a full ...
Protect Your Business with Strong Network Security Practices
With the surge in the number of small and medium businesses that have fallen prey to malware and cyber criminals, there is a lot of focus of what an organization can do to prevent being a victim and how the company should handle themselves after an attack. There is another key factor to preventing cyber criminals from penetrating into your network:...
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- Onsite Service Coverage Area -

Onsite Computer Support Services are available to businesses within 100 miles of Nashua New Hampshire. We have excellent onsite coverage from Concord NH, south through Manchester NH and then down into Boston. From Northern and Central Mass we cover from Worcester, east to the North Shore, including the Salem and Portsmouth NH area.

 

603-889-0800

White Mountain IT Services
33 Main Street Suite 302
Nashua, New Hampshire 03064

 

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