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Professional IT Management

Co-Managed IT Services

Already have internal tech staff but they are struggling to keep on top of things?

 

Our IT Guardian Co-Managed IT services can provide turnkey solutions for the most common IT Management and Support challenges.

 

IT Guardian can deploy a fully functional IT Management platform including service management oversight, network engineering, and operations, network monitoring, ticketing and helpdesk, SOP & documentation systems.

 

Free up your management staff and your valued technical staff and help jump-start your Technology Management systems.

 

Our role-based Co-Managed IT Services can be a force multiplier for your tech team.  Combining our systems and best practices with your team’s onsite presence, institutional knowledge and experience can allow you to allocate resources to their best and highest use, leveraging our proven systems to achieve a higher level of execution and productivity. 

A robust IT management platform, with an experienced IT Manager overseeing the workflow, can help in many ways.

 

  • Oversee and prioritize trouble tickets and project work
  • Define and schedule system admin tasks and procedures
  • Review user satisfaction surveys and deal with feedback and complaints
  • Define Standard Operating Procedures and ensure the team is following them
  • Review activity and time logs to find ways to increase efficiency and response time
  • Evaluate systems and look for ways to increase productivity and reduce costs


It can be far more economical and produce much better long-term results to partner with IT Guardian and have the best of both worlds, your internal team, with professional IT management, support, and oversight.

If you are looking for a partner that can augment your existing tech resources with industry-standard best practices, processes, and systems, give us a call today!

 

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            Co-Managed IT for larger organizations
  

Onsite Service Coverage Area

Although we provide remote services and support to businesses in over 20 states, onsite services are limited to within reasonable driving distance from our offices in NH.  We will manage a local vendor for locations outside of our service area to provide onsite assistance when needed.

 

Onsite Computer Support Services are available to businesses within 60 miles of Nashua New Hampshire. We have excellent onsite coverage from Concord NH, south through Manchester NH, and then down into Boston. From Northern and Central Mass, we cover from Worcester, east to the North Shore, including the Salem NH and Portsmouth NH area.

White Mountain IT Services

 


33 Main St, Suite 302
Nashua, NH 03064

 


121 Riverfront Drive
Manchester, NH 03102

 

Client Help Desk
603-889-2210

 

Open Positions