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Small Business IT Support Services

Just work
"I need my technology to JUST WORK, is that too much to ask?"
Sound Familiar?

If your business seems to be caught in a never-ending cycle of computer problems and complaints, perhaps you have been focusing on the symptoms rather than the source of the problem.

Let's get things fixed
Empower
"Technology should empower my business, NOT hold me back"
Sound Familiar?

Are you getting the most out of your technology investments?

Empower Your Business
Outgrown
"I Think we have outgrown our IT Support Company"
Sound Familiar?

Your business has grown and changed to keep up with the times, you need to work with business partners that will help move you forward, not hold you back

Let's Make The Change
Projects
"All I get are excuses, why aren't my tech projects finished?"
Sound Familiar?

Does your IT vendor spend most of their time fixing things that shouldn’t have broken, rather than implementing solutions that actually help your business compete and grow?

Let's get things done
Critical
"Technology is critical to my business, ANY disruption costs us money"
Sound Familiar?

Your business depends on a robust technology platform that just works. With professional IT Management services from White Mountain, it can be easy and affordable to be prepared for the unexpected.

Let's avoid the problems
Dark
"It feels like my IT provider
INTENTIONALLY keeps me in the dark"
Sound Familiar?

At White Mountain, we believe in full transparency and visibility, and can provide a customized IT Management Portal for easy access to everything you need to know.

Let's turn on the lights
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Small Business
IT Support Services

A Full IT Department For Your Business

A Full IT Department For Your Business

White Mountain IT is one of New Hampshire’s top-rated Managed Service Providers, specializing in providing best-in-class outsourced computer support, and Cyber Security Services to businesses throughout New Hampshire and Massachusetts.

 

If your business requires occasional tech support or would like a top-rated Managed IT Service plan, call the IT Support Company that’s been exceeding expectations for over 35 years!

 

Thank You for visiting, we look forward to speaking with you.

Professional IT Management and Support

 

We provide Computer Consulting Services and Professional IT Management Services to businesses throughout New England and the country.  Based in Nashua & Manchester New Hampshire, we provide onsite coverage and network support throughout Massachusetts and southern New Hampshire.

 

With a White Mountain Fully Managed IT Support plan, we serve as our client’s IT Department.  We provide all services for a flat monthly fee and are responsible for critical technology, infrastructure management, cybersecurity, and technical support.

 

Please explore our site to learn more about what we do, but first, here are a few things that we do NOT do;

 


We do NOT outsource Helpdesk or any other services; all services are performed by full-time employees working from our local offices.  

We do NOT force you into a long-term contract; our service agreements are month to month.  

We do NOT insist that clients buy hardware from us; you are free to purchase equipment and software from whomever you choose. 

We do NOT keep clients in the dark; you have complete visibility into our systems and activities.  


 

If you think it might be time to change your IT Support Provider, give us a call for free confidential conversation.

We understand that IT Support is not a "one size fits all" solution

Our clients range in size from the very small office, to larger organizations with up to 500 computers.

Cyber Security Services

  • Managed Firewall and VPN
  • Endpoint protection and SOC response (EDR)
  • Cybersecurity Detection and Response (SIEM, SOC and SOAR services)
  • Remote user Security (SASE, VPN, Secure Remote Desktop)
  • Compliance Support (PCI DSS, HIPAA, FTC Safeguards Rule, CMMC)
  • Security Frameworks (NIST, CIS v8, CMMC)
  • Pre-Audit Services and Reviews (Gap Assessment, Compliance strategies)
  • IT Security policy and strategy (Policies, Standards, Procedures)
  • Risk Management (RM Program, GRC, Risk Assessments, Risk Register)
  • Cyber Security Insurance (reviews, applications, and compliance)
  • Vulnerability monitoring and management (Vulnerability Mgt. Program, Scanning, Risk Scoring, Remediation)
  • Security awareness training and phishing simulation
  • Cloud security monitoring
  • Wireless Security Assessments
  • Secure Configuration management (DoD STIG, CIS Benchmarks)
  • Secure Identity management (MFA, Single Sign-on, Privileged Identity Management)
  • Asset and Software Management
  • Data Protection (Classification, DLP)
  • Secure Networking
  • IT Management standards and best practices
  • Incident Response Support (Incident Response Plan, Tabletop exercises, access to IR and forensic specialists)

Our IT Support Speaks For Itself

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Recent Customer Feedback

Recent Customer Feedback

(yes, we are very proud of our team!)

(yes, we are very proud of our team!)

Liam was a great help, showed patience and got my printer up and running in no time.
\"happy Liam was a great help, showed patience and got my printer up and running in no time.
As always, WM took care of the problem promptly. Thank you!
\"happy As always, WM took care of the problem promptly. Thank you!
Mr Hogan was very personable and also knowledgeable.
\"happy Mr Hogan was very personable and also knowledgeable.
Great job Sean - fast response and quick solution!
\"happy Great job Sean - fast response and quick solution!
Jonathan was very thorough and communicated all the relevant information I needed to make a decision.
\"happy Jonathan was very thorough and communicated all the relevant information I needed to make a decision.
Thanks
Thanks Clay & Ryan for your help & patience during this crazy time!
Thanks as always spot on and gracious.
\"happy Thanks as always spot on and gracious..
I really needed this done quickly and was happy it was
\"happy I really needed this done quickly and was happy it was
They are always very helpful and on top of everything
\"happyThey are always very helpful and on top of everything
They are always very helpful and on top of everything
\"happy They are always very helpful and on top of everything
Great even showed what to do if it happens again
\"happy Great even showed what to do if it happens again
Staff are always so patient with me.
\"happy Staff are always so patient with me.
Terrific and responsive support as always!
\"happyTerrific and responsive support as always!
Andrew addressed the issue I was having and quickly resolved the problem within minutes.
\"happy Andrew addressed the issue I was having and quickly resolved the problem within minutes.
Ryan was professional and really took the time to explain how to work remotely
\"happy Ryan was professional and really took the time to explain how to work remotely
Very quick resolution, as always. Great job!
\"happy Very quick resolution, as always. Great job!
Speedy quick!
\"happy Speedy quick!
Thank you, Liam!
\"happy Liam resolved the problem quickly. Thank you, Liam!
Amazing! Thank you for your help!
\"happy Amazing! Thank you for your help!
Super fast response and follow-through!
\"happy Super fast response and follow-through!
you saved me from major headaches that I would have been the cause of.
\"happy you saved me from major headaches that I would have been the cause of.
Thanks
\"happy Fast response, fast resolution. As usual. Thanks.
Request was implemented and implemented timely! Cannot ask for more. Thank you.
\"happy Request was implemented and implemented timely! Cannot ask for more. Thank you.
Good
\"happy Prompt, good service
Liam was great at figuring out the mystery of my email problem!!!
\"happy Liam was great at figuring out the mystery of my email problem!!!
Thanks
\"happy looks like its working 🙂 thank you Jim Duggarty
Ryan knew exactly what to do and I was able to reconnect with him as instructed.
\"happy Ryan knew exactly what to do and I was able to reconnect with him as instructed.
Thanks Christine!
\"happy Thanks Christine!
Problem was fixed.
\"happy Problem was fixed.
Quick response - easy resolution
\"happy Quick response - easy resolution
Raymond was very pleasant, and everything is done exactly how we wanted it.
\"happy Raymond was very pleasant, and everything is done exactly how we wanted it.
Quick and easy..thanks!
\"happy quick and easy..thanks!
Thanks for setting this up, Jesse.
\"happy Thanks for setting this up, Jesse.
Thank you for the assist!!!
\"happyThank you for the assist!!!

Frequently Asked Questions

IT Compliance is Important: Here are Some Requirements You May Need to Know

Let?s consider how your IT may need to meet certain compliance standards, and how we can help ensure it does. How Do IT Compliance Needs Impact a Small or Medium-Sized Business? To get some context, let?s begin by identifying what IT compliance specifically looks like when a business incorporates it properly. By definition, IT compliance is a business? practice of abiding by various regulatory requirements that pertain to the use of technology as a means of ensuring the security of client or customer data. These regulations can come from different

Read More

Building Your Cybersecurity Emergency Response Plan

  Breach Detection Methods The first step is to build your system of breach detection methods. Because hackers and their malware aim to be invisible until they strike, it’ important to have a wide range of detection measures to identify when a breach – or the infection before the breach – occurs. Network Monitoring Network monitoring tracks all behavior across multiple systems ranging from CPU core temperature to network activity. Network monitoring allows you to track when hidden processes are using resources and unauthorized network access. Network monitoring is the

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What Do Small Manufacturers Need To Know About CMMC 2.0?

What is the CMMC? The CMMC, fully known as the Cybersecurity Maturity Model Certification, is a security evaluation and verification benchmark for defense companies working for the Department of Defense (DoD). Several bodies created the CMMC, which was targeted at many businesses that make up the Defense Industrial Base (DIB). The CMMC was first introduced in January 2020. The goal is to evaluate each DIB company’s security posture to safeguard them from cyberattacks and prevent sensitive information from being stolen by foreign adversaries or cybercriminals. How Is CMMC 2.0 Different From

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Insurance Companies Are Asking My Business About Its Cybersecurity. What’s the Deal?

You might have noticed that business insurance companies are starting to show an interest in how you are protecting your technology and data. If your org has been in touch with your insurance provider regarding modifying or renewing your business insurance, you were likely handed a lengthy questionnaire about your cybersecurity. Let’s take a look together to help you make informed decisions on how to handle your IT and how to prevent your insurance costs from skyrocketing.

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