What Are Employee On-boarding And Separation Procedures?

When we bring on a new client, we create a document that outlines all of the steps and tasks required to get a new employee set up in their organization.  Creating a step by step procedure and checklist helps ensure that the process is handled the same way every time and that nothing is missed.  Sometimes we end up with a base procedure, that we will apply to all employees, as well as a departmental procedure, that will be applied only to staff working in that department. 

We work closely with your management team to ensure that new employees have a smooth first day, as well as to protect the business when there is an unexpected employee separation. 

 In Addition to a detailed on-boarding procedure, here are a few of the IT related things that should be documented for all employees:

        • General description of workflow, function, and role
        • List of devices used and software used
        • List of hosted systems that each user has access to
        • Description of server, and data access requirements (folders, files & shares)
        • Company-owned devices that each employee has possession of (laptop, tablet, smartphone)
        • Any remote access accounts, VPN accounts, or other forms of remote access to company data
        • Physical access controls like key fobs or mechanical keys

At White Mountain, we make changing IT vendors EASY!

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Onsite Service Coverage Area

Although we provide remote services and support to businesses in over 20 states, onsite services are limited to within reasonable driving distance from our offices in NH.  We will manage a local vendor for locations outside of our service area to provide onsite assistance when needed.


Onsite Computer Support Services are available to businesses within 60 miles of Nashua New Hampshire. We have excellent onsite coverage from Concord NH, south through Manchester NH, and then down into Boston. From Northern and Central Mass, we cover from Worcester, east to the North Shore, including the Salem NH and Portsmouth NH area.

White Mountain IT Services


33 Main St, Suite 302
Nashua, NH 03064


121 Riverfront Drive
Manchester, NH 03102


Client Help Desk      603-889-2210

New Client Inquiries   603-889-0800

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