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Can you really help me manage my existing IT staff?

If you only have a few internal IT staff, it can be challenging to dedicate the management resources required to maintain a high level of user satisfaction, training, documentation, and best practices. Without an experienced and dedicated IT Manager overseeing the team, you are essentially asking the tech team to manage themselves, which can be a frustrating experience for all involved. 

If your IT team feels that they are pulled in too many directions, and are too busy just keeping up with the day to day issues and project work, you can be pretty sure that they are having a hard time keeping up with documentation, proper system management, and other best practices. 

A robust IT management platform, with an experienced IT Manager overseeing the workflow, can help in many ways.

          • Oversee and prioritize trouble tickets and project work
          • Define and schedule system admin tasks and procedures
          • Review user satisfaction surveys and deal with feedback and complaints
          • Define Standard Operating Procedures and ensure the team is following them
          • Review activity and time logs to find ways to increase efficiency and response time
          • Evaluate systems and look for ways to increase productivity and reduce costs

It can be far more economical and produce much better long term results to partner with White Mountain and have the best of both worlds, your internal team, with professional IT management, support, and oversight.

At White Mountain, we make IT Management EASY!

Thanks for visiting, we look forward to hearing from you.whitemtn contactus sm

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With the surge in the number of small and medium businesses that have fallen prey to malware and cyber criminals, there is a lot of focus of what an organization can do to prevent being a victim and how the company should handle themselves after an attack. There is another key factor to preventing cyber criminals from penetrating into your network:...

- Onsite Service Coverage Area -

Onsite Computer Support Services are available to businesses within 100 miles of Nashua New Hampshire. We have excellent onsite coverage from Concord NH, south through Manchester NH and then down into Boston. From Northern and Central Mass we cover from Worcester, east to the North Shore, including the Salem and Portsmouth NH area.

 

603-889-0800

White Mountain IT Services
33 Main Street Suite 302
Nashua, New Hampshire 03064

 

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