Tip of the Week: Three Steps to Policing Your IT Policies

Tip of the Week: Three Steps to Policing Your IT Policies

Small businesses are presented with the challenging prospect of monitoring and policing various IT-related policies that you might have for your network infrastructure and workplace technology use. The difficulty of this notion does little to lessen its importance, however. You need to take action to protect your assets, data, and reputation from the countless threats out there, and ensuring that your employees are properly using technology is paramount to this endeavor.

What to Prioritize for a Secure Password Strategy

What to Prioritize for a Secure Password Strategy

Securing your accounts against unauthorized access begins with the implementation of a strong password. It’s crucial to recognize that not all passwords offer the same level of protection. Here are five essential guidelines to ensure the security of your accounts. Emphasize Complexity The strength of a robust password hinges on its complexity. Avoid easily predictable combinations like “123456” or “password.” Instead, construct a password that incorporates a mix of uppercase and lowercase letters, numbers, and special characters. This complexity significantly boosts the resilience of your password, rendering it more resistant to brute-force attacks. Adopt Unique Passwords for Each Account Reusing passwords across multiple accounts poses a common yet perilous risk. Should one account be compromised, all interconnected accounts become susceptible. To mitigate this risk, generate distinctive passwords for each online account. Utilizing a reputable password manager can assist in organizing and securely storing these intricate combinations. Prioritize Length Generally, longer passwords offer greater security. Aim for a minimum of 12 characters and, when possible, opt for even longer passwords. Extended passwords create a more extensive search space, heightening the challenge for attackers to crack them. Consider using a passphrase—a sequence of words or a sentence—for both lengthy and memorable passwords. Regularly Update Your Passwords Given the dynamic nature of the digital landscape and evolving cyberthreats, it is crucial to regularly update your passwords. Establish a routine to change passwords every three to six months, or sooner if a security breach is reported on a platform you use. This straightforward yet effective practice significantly reduces the risk of unauthorized access to your accounts. Enable Two-Factor Authentication (2FA) Two-factor authentication (2FA) provides an additional layer of security by demanding a second form of verification alongside your password. This typically involves receiving a code on your mobile device or email, which you must enter after inputting your password. Even if a malicious actor obtains your password, the second factor is essential for gaining access. Activate 2FA whenever possible to fortify your account security. For expert guidance in formulating your organization’s cybersecurity strategy, contact our knowledgeable consultants today at (603) 889-0800.

Tip of the Week: Making Your Network VoIP-Friendly

Tip of the Week: Making Your Network VoIP-Friendly

We could go on and on about the benefits of using Voice over Internet Protocol (also known as VoIP) for your business telephone needs. However, it is important that you do everything you can to prepare your network for this kind of utilization. Let’s review a few tips to help make sure your network is properly optimized for VoIP. How to Prepare Your Network for a VoIP Implementation Ensure Your Network Connection is Stable As the name would suggest, Voice over Internet Protocol uses the Internet instead of a standalone infrastructure. For this reason, it is vital that your business’ Internet connection is ready to support this added demand. Otherwise, your vital communications will only create bottlenecks in your network. So, how do you make sure your Internet is up to the task? There are a few steps you need to take. First, you need to know how stable your network is, as a VoIP connection will take up a lot of resources. Therefore, running a speed test will help you establish whether or not your network can support VoIP at all in its current state. This speed test will give you a few important metrics: Latency – how long the data packets containing the VoIP data take to reach you Jitter – how consistent your latency is Speed – how much data can be sent Packet Loss – how many data packets are lost in transit If these results fall short of your expectations, it may be time to upgrade your connection. Equip Your Business Properly Similarly, you must ensure that your network infrastructure is up to snuff. Older pieces of equipment could likely stand for an upgrade, so consider switching to those using Wi-Fi 5 and 6 that are compatible with QoS (Quality of Service) features. If possible, consider using a hardwired ethernet connection for your VoIP needs. Of course, you also need to keep your business secure, and that includes your VoIP implementation. You may want to lean on your business’ trusted IT resource for assistance in securing your network against cyberattacks. Consider Additional Infrastructure Upgrades On a related note, you should turn to this resource for help with adapting your infrastructure to help facilitate the use of VoIP in your business. For instance, it’s totally possible to create a virtualized local area network in addition to your bog-standard local area network to give your VoIP data packets a prioritized place to travel. These Are Just a Few Ways to Help Improve Your Use of VoIP Turn to White Mountain IT Services for more! We help New Hampshire businesses with technology needs and challenges of all kinds, and we can help you with yours. Give us a call at (603) 889-0800 to find out how.

You Need to Have a Business Continuity Plan for Your SMB

Business technology is known to be remarkably finicky, particularly if you do not have the requisite knowledge to manage and maintain it. After all, there is a reason why you hire an IT department or a managed service provider to handle this role. What happens if your technology fails, though? Do you have a plan in place? What does a plan like this even look like, anyway? Let’s dig into the details.

Strategies to Control Your Passwords

Passwords are the keys to digital access, but they’re often not treated as keys; meaning they aren’t always protected by their users. Unfortunately, people don’t always do everything they can to protect their passwords and there are a lot more scammers out there than pickpockets. Effective password management is crucial for any business. It works to maintain the security of online accounts and sensitive information. Here are five ways to control and enhance your password management. Use Strong and Unique Passwords Create strong passwords that include a mix of uppercase and lowercase letters, numbers, and special characters. You’ll want to avoid using easily guessable information such as birthdays, names, or common words while also making sure that each of your passwords is unique for different accounts to prevent a security breach in one account from affecting others. Implement a Password Manager The password manager is a great tool to let users generate, store, and organize complex passwords for each of their accounts. The best thing about them is that they promote the use of complex and unique passwords for each site, reducing the temptation to reuse passwords across multiple platforms, and improving data security. Additionally, many password managers also offer features like secure password sharing and auditing tools to ensure passwords meet certain security criteria. Enable Multi-Factor Authentication IT administrators and users will want to enable multi-factor authentication (MFA) whenever possible. This option adds an extra layer of security by requiring a second form of verification, such as a code sent to your mobile device or generated by an app. MFA ensures that even if a password is thought to be compromised, the unauthorized party wouldn’t be able to access the digital resources beyond the MFA-protected account Regularly Update and Change Passwords Passwords are the major tool used to protect organizational and personal data. In order to do that, you have to make sure they don’t get stale. Set a schedule to update your passwords regularly, especially for critical accounts. If you find out a service you use has been compromised, you need to make sure to change the password immediately.  Educate Yourself and Stay Informed It’s a good practice to stay informed about the latest cybersecurity threats such as advancements to phishing attacks or other scams that are going around. Everyone should be cautious of malicious websites and questionable correspondence that may try to trick you into revealing your login credentials or getting you to interact with files that deploy malicious code.  Remember, the goal is to create a robust defense against unauthorized access. By working toward more secure strategies, your organization can be much more secure. If you would like to learn more about how White Mountain IT Services can augment your organization’s data security efforts, contact us today at (603) 889-0800.