As of this point, the vast majority of our experience with the Internet of Things has been on a small scale - accessories and appliances that connect to the Internet to gain some added functionality. This technology can also be applied to a larger, more civic purpose - the development of something called a “smart city.” Unfortunately, this application could prove to be as problematic as the IoT we are more accustomed to.

Smartphones are handy little devices for a lot of different reasons, not the least of which their availability when a note needs to be taken and the apps that are available for just that purpose. One of these apps, Evernote, stands a step above the rest, especially for use in a business setting. For our tip this week, we’ll go over some of the features that Evernote offers that can help out your business.

The reliance the modern business has on its IT cannot be understated. As a result, to keep their computing network and infrastructure running efficiently, companies need to have a network and cybersecurity policy in place. With the development and use of organizational computer networks with multiple endpoints, understanding the basics of network security is helpful when implementing and employing network security systems. Today, we take a look at the parts of your network, their functions, and what you need to do to protect them.

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Network Hardware
Your business’ computing network consists of, at the very least, two connected machines set up to share resources. Most of the time, a business network consists of centralized computers called servers, and endpoints called workstations. Major networking components (working backward from the endpoint) include, network switches (that allow multiple workstations to be connected in packets); a router (that allows for wired or wireless connection to the network); and the modem (that connects the network to the Internet). On your network can be all types of other accessories (printers, scanners, copiers, and more).

Today, wireless networks have been deployed to provide additional mobility. In this case the router, which would have to have Wi-Fi capabilities, allows mobile endpoints (laptops, smartphones, tablets, and IoT devices) to connect to, and share the files on, an organization’s network. This promotes mobility by allowing the sharing and use of files without being physically connected to the network.

Network Protocol
The network protocol is a set of rules that work to control communications between devices connected to the same network. They make connections and set rules for data packaging for both sent and received messages. Popular protocols include:

• Transmission Control Protocol and Internet Protocol (TCP/IP)
• Address Resolution Protocol (ARP)
• Domain Name System (DNS)
• Secure Shell (SSH)
• File Transfer Protocol (FTP)
• Dynamic Host Configuration Protocol (DHCP)
• Hypertext Transfer Protocol (HTTP)
• Hypertext Transfer Protocol Secure (HTTPS)
• Internet Group Management Protocol (IMAP4)
• Post Office Protocol version 3 (POP3)
• Simple Mail Transfer Protocol (SMTP)

There are many more, and every protocol is basically the building blocks of a deliberate interaction. Each protocol works to connect one part of a computer to another. Much like a bank has procedures in place to help keep your money safe, protocols are the procedures at work to keep your data safe.

Securing TCP/IP is especially important. TCP/IP communications are made up of four layers that work together. When a user wants to send information across networks, the information is passed through each layer, each adding data. Each layer features a header and a payload. The header contains layer-specific information, while the payload consists of the information that has come from the layer above it. To illustrate this a little better, we’ll describe the four layers in TCP/IP communications:

• Application Layer: This layer sends and receives the information for particular applications, with protocols such as DNS, HTTP, HTTPS, and SMTP. Each application has to have its own specific protocol.
• Transport Layer: This layer of connected (or connectionless) services are for transporting application layer services between networks and works to assure that connections are reliable. TCP and User Datagram Protocol are commonly used in the transport layer.
• Internet Layer: This layer routes the data packets across networks. Internet Protocol (IP) is at the heart of this layer. IP specifically allows information streams to be broken up into segments known as data packets (known mostly as “packets”) and works to define and establish the Internet, as we use it, through addressing and routing.
• Network Access Layer: Finally, the network access layer is in place to define the method of use within the scope of the local network link. It adds the protocols used to define the relationships used to transmit and receive data packets from the other layers.

With so many moving parts every time you send and receive information over the Internet (and within your own Intranet), you can see how difficult it is to keep the network free from threats. Now that you’ve got a small introduction to what each layer in your TCP/IP-run command does, we can now look at the vulnerabilities (and fixes).

Vulnerabilities
The main security problem with any type of network is the dreaded “unauthorized user”. An attacker can connect through an unsecure hub/switch port. As a result, wireless networks traditionally are considered less secure than wired networks, as they can be accessed without a physical connection. Once in, a nefarious actor can steal valuable information, deny service to legitimate users, or spoof the physical identity of the network to steal more data. Here are a few TCP/IP vulnerabilities:

1. ARP spoofing - Used to deliberately steal sensitive information, or to facilitate denial-of-service-attacks, session hijacking, man-in-the-middle attacks and more.
2. Port scanning - Used to see what services are available to exploit.
3. IP spoofing - Sending packets from what is seemingly a trusted address, while sending malware or stealing data.
4. DNS spoofing - The Domain Name System associates domain names with IP addresses. So devices that connect to the Internet can have their DNS spoofed and reroute the info to a different IP address.

What to Do About It
Once the “bad” data has been sent to you there is very little you can do. That’s why we tell everyone that they need to be proactive about securing their IT. At White Mountain IT Services, we can help you meticulously maintain your software, monitor your files, permissions, and access, and deploy today’s strongest network and cybersecurity strategies to keep threats from hampering your business. For more information, contact us today at 603-889-0800.

It’s hard to believe that half of the world still doesn’t have access to the Internet. When so many people in the west take their near-ubiquitous Internet accessibility for granted, over three and half billion people don’t have access at all. Years ago, Google created what came to be known as X (or Google X) which was basically a research-and-development facility.

Thanks to the public cloud, which has amassed around $150 billion in annual revenues, the software as a service model has grown tremendously. In fact, it’s grown by approximately 20 percent a year for the past five years. The public cloud currently houses over a third of all applications used worldwide, making it a significant contributor to the success of software as a service (SaaS). Has your organization begun to take advantage of this phenomenon?