Starting a business requires a certain mindset, one that demands a certain disdain for failure. This entrepreneurial mindset might actually hold you back from seeing success with your business’ technology, however. This month, we want to explore how the same mindset that has allowed you to build your business to where it is today is actually getting in the way of effective technology implementation, as well as what you can do about it.
Your business’ relationship with IT has a direct correlation to how well it operates. If your technology fails, your business suffers productivity losses, as well as financial ones due to decreased reliability in the eyes of customers and clients. One of the best ways to ensure you’re following through on the promises you make to your customers is to implement a proactive IT strategy to replace the reactive approaches seen in the past.
Business leaders and decision makers have plenty to deal with… and that’s before factoring in all the problems and obstacles that pop up over the course of their normal operations, particularly when it comes to the technology their businesses rely on. Naturally, a smart business owner would want their technology to be as reliable as possible, available without requiring conscious effort. As it happens, one of the modern options for IT support enables circumstances to be as close to this ideal as possible… but the other predominant option ultimately gives you more to worry about.
Running a small or medium-sized business means juggling countless priorities. You’re focused on your customers, team, and bottom line… but what about the technology that powers it all? Often overlooked, your IT infrastructure is far more than just the computers on desks. It’s the complex web of network equipment, essential software subscriptions, cloud services, and even the personal smartphones and tablets your employees use for work. Keeping this entire ecosystem running smoothly and securely is a significant challenge for many SMBs.
There is a concept known as the iron triangle that provides a simple framework for project management by outlining the balance between your costs, your available time, and the desired quality of your outcome. Traditionally, the iron triangle helps illustrate how these factors impact each other. Instead, we wanted to take advantage of the principles of the triangle to explore how beneficial it can be to outsource IT services.
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