Cybercriminals Can Use AI to Their Advantage, Too… Watch Out for Prompt Hacking Attacks

Cybercriminals Can Use AI to Their Advantage, Too… Watch Out for Prompt Hacking Attacks

Did you know that during World War II, Allied codebreakers didn’t just crack the German Enigma code with pure math? They also used clever tricks, like baiting the Germans into sending predictable messages, to expose the machine’s inner workings. History proves this approach worked then, and (unfortunately) continues to work now. This art of manipulating a system to reveal its secrets has found a new, high-tech home in the world of artificial intelligence. It’s called prompt hacking, and it’s essentially a form of digital social engineering aimed directly at the AI models businesses are starting to rely on.

Opinion: AI Shouldn’t Replace Human Customer Support. Here’s Why

AI has revolutionized the way businesses operate, streamlining various tasks and changing how knowledge-based businesses function in record time. One of the ways that businesses are using AI is customer support, but how effective is it really? Is there any merit to maintaining the human element of your customer service, or said in a different way, what can human customer support offer that AI cannot?

AI and the Future of Work

As the water cooler whispers about artificial intelligence get louder, workers are actively becoming worried about the status of their jobs. The idea of robots taking jobs can sound alarming, but knowledge is power. By understanding how AI works and what it can do for a business, employers and employees alike can gain some perspective and peace of mind.