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Those users who have experienced this issue have taken to Microsoft?s forums, posting their grievances and describing their troubleshooting experiences. Unfortunately, these accounts seem to vary from user to user – some of whom are those who updated to the Anniversary version of the OS, as well as some on pre-release software testing service Microsoft Insider.

Some users have found that their devices are restored to normal function after the reboot, only to encounter the issue again on the next reboot. Some find that having the OS of their desktop or laptop asleep as they plug in their e-reader tablet will prevent the BSoD issue from occurring. However, this does not seem to be a rule among those affected, as many have experienced their device crashing regardless of what they do.

These experiences are documented in posted descriptions of what users did to troubleshoot the issue. However, the issue was unfortunately persistent, despite elements (like the USB cable used) being used as variables.

This isn?t the first issue Microsoft has contended with since the release of the acclaimed operating system?s Anniversary update. In addition to the increased usability and features that the update brought, it also brought a bug that led to many Windows 10 users being unable to use their webcams.

Neither of these issues have yet been fixed, although Microsoft has claimed that a fix for the webcam bugs will be ready in September. The Kindle issue, on the other hand, is still unknown, so there is no telling how long the device may cause compatibility issues with Windows 10. In the meantime, users who want to continue using their Kindle will have little choice than to avoid causing the Blue Screen of Death to the best of their ability, or tolerate the issues until an official fix is found.

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