FREE Printout: Dos and Don?ts of IT Security

You work on important things. Let?s all work together to make sure they stay safe and secure.

Don?t Share Confidential Information

• Don?t provide sensitive company or customer information in unsolicited emails or phone calls.
• It?s important to remember that the bad guys can be very convincing and what they do tricks a lot of users. Being on the lookout for anything suspicious will help protect confidential information.
• Emailing usernames and passwords is never a good idea.
• Be especially cautious of suspicious emails that look like they are from PayPal or a bank.

Use Strong Passwords

• Don?t reuse the same password for multiple accounts.
• Passwords should contain capital and lowercase letters, numbers, and symbols.
• Passwords should not contain personally identifiable information like social security numbers or dates of birth.

Avoid Accessing Sensitive Information on Unprotected Computers

• Hotel business centers and Internet cafes typically aren?t regulated or secure. Accessing sensitive information on public devices could allow others to access it as well.
• Malicious software could allow others to snoop on what you are doing, and gather usernames, passwords, and credit card information.
• Ask your IT department about establishing a VPN to allow safe access while traveling.

Avoid Leaving Sensitive Information Lying Around

• Don?t keep passwords on sticky notes.
• Shred documents that contain confidential information.
• Don?t leave mobile devices, laptops, or desktops unlocked when you aren?t at them.
• Use Windows key + L to quickly lock your computer when stepping away.
• Small devices like phones, portable hard drives, and flash drives are easy to lose or steal. Be wary of this while traveling.

Report Anything Suspicious to IT

• If we know about it, we can fix it quickly before it becomes a bigger problem.
• If you?ve lost your smartphone or another device, report it immediately.

**Note: If you have a service agreement with White Mountain IT Services that includes end-user support, don?t hesitate to provide our number and support email so your staff can put in tickets.

Phone: (603) 889-0800
Email: [email protected]