The following guide is designed to be used by business owners and office managers as an educational resource to establish some basic IT security best practices in the workplace. Feel free to print it out and hand it out or post it in common areas.
You work on important things. Let’s all work together to make sure they stay safe and secure.
Don’t Share Confidential Information
- Don’t provide sensitive company or customer information in unsolicited emails or phone calls.
- It’s important to remember that the bad guys can be very convincing and what they do tricks a lot of users. Being on the lookout for anything suspicious will help protect confidential information.
- Emailing usernames and passwords is never a good idea.
- Be especially cautious of suspicious emails that look like they are from PayPal or a bank.
Use Strong Passwords
- Don’t reuse the same password for multiple accounts.
- Passwords should contain capital and lowercase letters, numbers, and symbols.
- Passwords should not contain personally identifiable information like social security numbers or dates of birth.
Avoid Accessing Sensitive Information on Unprotected Computers
- Hotel business centers and Internet cafes typically aren’t regulated or secure. Accessing sensitive information on public devices could allow others to access it as well.
- Malicious software could allow others to snoop on what you are doing, and gather usernames, passwords, and credit card information.
- Ask your IT department about establishing a VPN to allow safe access while traveling.
Avoid Leaving Sensitive Information Lying Around
- Don’t keep passwords on sticky notes.
- Shred documents that contain confidential information.
- Don’t leave mobile devices, laptops, or desktops unlocked when you aren’t at them.
- Use Windows key + L to quickly lock your computer when stepping away.
- Small devices like phones, portable hard drives, and flash drives are easy to lose or steal. Be wary of this while traveling.
Report Anything Suspicious to IT
- If we know about it, we can fix it quickly before it becomes a bigger problem.
- If you’ve lost your smartphone or another device, report it immediately.
**Note: If you have a service agreement with White Mountain IT Services that includes end-user support, don’t hesitate to provide our number and support email so your staff can put in tickets.
- Tip of the Week: How to Spot a Scam What would you do if you sat down at your desk one morning, coffee still kicking in, to discover a pop-up message on your computer announcing that Microsoft has detected a fatal issue with your workstation, and if they aren’t allowed to remote in and fix it, the entire network could be at risk? Woul...
- Do You Know How to Determine Your Computing Needs? In most businesses today, the computer is an essential tool. Taking this into consideration, you need to make sure that your staff is equipped with the right tools for their given job… but which tool is the right tool? Here, we’ll review the determinations that will help you make the best choice of ...
- IoT Security is a Key Business Concern The Internet of Things is everywhere, which means that potential security risks are also everywhere. Your business needs to take the risks presented by the IoT into account and prepare accordingly. What are You Willing to Risk?When devising a policy for your company concerning the IoT, you need t...
- Is It Safe to Have Your Browser Remember Your Passwords? Let’s be honest - not all of us have the best memories. This makes the ability for many browsers to remember our passwords seem like a godsend. However, is this capability actually a good thing for your cybersecurity? The answer may not surprise you. Nope! While yes, the fact that we no longer ha...
- Tip of the Week: Awareness Is Important When Surfing the Web We all love the Internet. We all use it almost every day. For this week’s tip, we’ll review a few ways to help keep yourself from getting in trouble while browsing. Sacrificing Security for ConvenienceFor starters, most of the threats to be found online are of the sort that can be avoided somewha...
- Signs That Your Business Needs to Upgrade Your Crucial IT Chances are if you are in business today, there are a lot of devices on your network that you haven’t touched in years, might not be using, or don’t even need. Unfortunately, there are times when the technology you have doesn’t really do much other than take up space. If you feel like you are spendi...