3 Seconds to Save Your Business from a Hack
The greatest vulnerability in your business’ network security actually has nothing to do at all with the systems in place. It’s actually your employees who will ultimately put your company at risk. Hackers rely on the fact that your team is busy, stressed, and trying to be helpful, and this helps hackers engineer moments where employees will click first and ask questions later, much to your business’ detriment.
To keep your company safe, you need to give your team permission to slow down. You can do this by implementing what’s called the 3-Second Rule. It’s a simple way to improve your business’ security posture without breaking the bank. Here are three reasons why the 3-Second Rule just might be the best new security tool in your arsenal.
The 3-Second Rule Breaks the Urgency Spell
Phishing emails are designed to make the recipient panic and take action before they have a moment to think.
Hackers might use subject lines such as “Urgent: Account Suspended” or “Action Required: Overdue Invoice” to trigger a fight-or-flight response. Employees in this state don’t care who is sending the message, and they won’t think to check the email address or hover over links to see if they are safe. They want to take action and make the problem go away, but they are only making the problem worse by taking careless action.
Enforcing a 3-Second Rule gives your team time to breathe and gives the logical part of the brain a chance to catch up to the emotional part. More often than not, the emergency isn’t real, but you can only find this out by slowing down.
The 3-Second Rule Helps Employees Spot “Obvious” Giveaway Signs
While the trend is that cyberattacks are growing more sophisticated, the fact of the matter is that the everyday attacks that you are most likely to encounter are not that complicated; they just rely on us being too busy to notice the flaws.
The 3-Second Rule gives your team the chance to perform a visual scan of the email or request. They might notice a blurry logo, inconsistencies in the sender’s email address, or spelling and grammar errors that feel out of place. These issues might not be obvious at first, but when your team slows down, they’ll become a lot more obvious.
You’re not asking your team to become security forensics experts; you’re just asking them to be vigilant with what’s in front of them.
The 3-Second Rule Creates a Verification-First Culture Across the Company
Simply put, with the 3-Second Rule in place, you’re telling your team that you’d rather they get the job done right than for them to rush and make a costly mistake.
SMB employees often feel pressure to respond from their boss or clients, particularly if the conversation is loaded or has high stakes attached to it. If a hacker spoofs an email address and asks the employee to purchase $500 in gift cards for a client meeting, a fast-moving employee might not see the red flags. But with the 3-Second Rule, they have time to think about how strange the request is—especially since the boss has never asked them to do this before.
The 3-Second Rule empowers employees to verify first, whether through a phone call or a walk to the office, ultimately saving the business time, money, and reputation.
Most important of all, this security upgrade is one that you can implement for free. Yes, it costs your business zero dollars to have your employees slow down and think before they click, no hardware or software required. Emphasize to your team that you would rather they take three seconds to review a message than for them to hastily click on a link and make a major mistake that could disrupt operations.
While a culture of security is a great asset to network security, it’s not infallible. White Mountain IT Services can help you implement further security measures for when the human firewall fails. Learn more by calling us at (603) 889-0800 today.