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The reason why you want to make sure IT is being profitable for your business is because you run the risk of it being overlooked otherwise. After all, if it?s not being valuable or making any money for your business, why bother investing in it? To answer these questions, you should ask yourself the following questions: Do you have any services that aren?t being utilized properly? How much waste is accruing due to software solutions that aren?t being used? How often do you replace hardware? If it?s not being replaced periodically, you run the risk of hardware failure or other issues. How much do you pay for technology that isn?t offering a return on investment? For example, it?s one thing to pay for services that save time, but another thing entirely to pay for a convenience that isn?t necessary or producing enough value. Basically, it all starts with asking yourself how your technology is affecting your bottom line. What is that new software solution really doing for your business? Is it allowing you to free up funds that would be better spent elsewhere? A great example of this is automation; more businesses than ever before are trying to take advantage of automation, which lets them free up key staff and personal from more menial and time-consuming tasks. Too many businesses still take advantage of break-fix solutions; wasting money on IT maintenance. The break-fix model of IT support might appear to offer a semblance of value in the moment, as you?re receiving service that?s needed as soon as possible. Yet, the issue here lies in the fact that you?re waiting until technology has already broken down before you do anything about it. This leads to wasted capital and resources, including downtime, hardware replacements, and so much more–all because issues weren?t solved properly before they grew out of hand. One of the best ways to gain value from your business? technological investments is to implement managed IT services from White Mountain IT Services. What this does is essentially eliminate the costs of running an IT department, additional salaries of technicians, and the general upkeep costs of your organization?s infrastructure. It replaces these costs with a single monthly payment. You then receive services as per your service level agreement. We can perform a variety of services for your business, including: Remote monitoring and management Backup and disaster recovery Network security Email management And more! To learn more about IT management, call us today at (603) 889-0800

Here are some of the reasons why a public Wi-Fi connection isn?t as secure as you might hope it will be, and what can be done to limit the risk factor. The Real Dangers of Public Wi-FiIf you stop into a location just to use their Wi-Fi connection with your smartphone, you?re doing so because you would rather use their connection than your own mobile data plan. You might choose to stop into the local coffee shop with hopes that you can find a connection. There is one, but it?s not protected by a password. This might come off as convenient, but it should also create a red flag in your mind. There is always the chance that your activity is being monitored by nosy onlookers. Hackers tend to gravitate toward busy public wireless connections for the express purpose of stealing information and looking for sensitive data. There?s nothing keeping a hacker from accessing these networks, as they are practically devoid of any security features. Your business needs to have measures put into place to ensure that this doesn’t become a detriment to your organization. Password Protection is ImportantYour in-house network is secure because you require credentials to access it. These passwords should always be implemented. If you don?t, it could mean that your organization?s network is wide open to anyone who wants to use it. We actually recommend setting up multiple wireless networks; one for your in-house employees, and one for your office?s visitors. You can even partition off your network so that specific resources are delegated to both your in-house workers and your visitors. If you?re accessing a public wireless connection, it?s important that your business has an encryption solution put into place to make sure that any data sent to, and received by, your devices is protected. If there is a wireless access point available, make sure that you don?t connect to it unless it requires a password. Just ask around the establishment if you need one. Implement a Virtual Private NetworkA VPN is the best way to make sure that your company?s data is secure while out of the office and on unprotected networks. VPNs take advantage of encryption by scrambling your data while it?s in transit. Anyone hoping to catch a glimpse of your data will only see a jumbled mess, making a VPN an incredibly valuable solution. Does your company need a VPN? White Mountain IT Services can help. To learn more, reach out to us at (603) 889-0800.

The reason why businesses might not want to implement an antivirus solution is a rather silly one. They might believe that they are too small of a target to be noticed by hackers, but this is simply not the case. Even the smallest of businesses have data that is of considerable value for hackers. That?s the reason why information like Social Security numbers, credit card numbers, and other personally identifiable information is sold on the black market. Therefore, any organization that stores this information is at risk to threats–and let?s face it, pretty much all companies have this information somewhere on their infrastructure. Basically, there?s no reason to put your company at unnecessary risk. Antivirus is an ideal way to mitigate common threats that your organization could come into contact with. Antivirus is a bit more reactive compared to other security measures, but it?s an important one nonetheless. The longer you let threats linger on your network, the more danger your company is exposed to. Here are some of the many cyberthreats that can be eliminated with the use of antivirus software. Viruses: Viruses are bits of code that can be anything from funny, to inconvenient, to downright threatening. There are too many varieties of viruses to share here, but know that just about all of them will harm your network. Malware: Malware, or malicious software, comes in a huge variety, and as such, it?s hard to truly prepare for all of them. You can be certain of one thing, though; the name ?malicious? software is no joke. Spyware: Spyware is a variant of malware that is designed to infiltrate and lurk on a network to steal information. As such, it?s capable of being a considerable issue for your organization. Trojan: Like spyware, a trojan is designed to hide on a network and open up the way for a future attack at a later date. This provides you with the opportunity to root it out and eliminate it before it causes problems. More advanced threats are a bit more difficult to remove from your network. Ransomware is almost impossible to remove. This always highlights the importance of a multi-faceted security system that includes not just reactive software like antivirus, but proactive solutions like firewalls, spam blockers, and content filters. Thankfully, these enterprise-level solutions are easy enough to take advantage of, and it?s all thanks to a Unified Threat Management (UTM) tool. A UTM is a valuable tool that lets your organization take advantage of powerful enterprise-level solutions without breaking the budget. To get started with a UTM, contact White Mountain IT Services at (603) 889-0800.

When all is said and done, the true difference between these two terms is how much information each conveys. HTML HTML, or Hyper Text Markup Language, is the language that most web browsers accept as the standard for web content. Developed at CERN, or the European Organization for Nuclear Research, by Sir Tim Berners-Lee in the 1980s, HTML provides a browser with tags that dictate how a web page?s content is to be displayed. HTML is the reason that this sentence can be displayed separately from the other content on this page. A web browser takes the HTML code and translates it into a layout that can be read by a user. HTML is the reason that web content can appear bold, italicized, or can be anchored to other pages online. It is no exaggeration to say that the Internet itself was built on the basis of HTML. Plain Text In contrast, plain text is the text with most of its formatting stripped away. While basic formatting and punctuation, like new paragraphs and commas, are preserved, stylistic elements are removed. Any fonts or specialized formatting are stripped, leaving just the bare-bones content. While HTML is used to create fancy, stylized text that draws the eye, plain text is simply what it sounds like – simple, unformatted text. On the modern web, you rarely run into plain text sites, but over a decade ago many sites opted to have plain text versions for slower dial up connections. Email Uses Of course, HTML and plain text have applications other than in web design – they can also be used to stylize or simplify email messages. This is entirely based on what kind of email you?re trying to send. HTML can help you create a dynamic, attention-grabbing email, while plain text allows you to simply and honestly share a message. HTML and plain text also each have advantages and disadvantages in email usage. HTML allows you to tell a more visually dynamic story, ultimately boosting your ability to brand your emails. Furthermore, the more clickable HTML format also enables you to send emails and track their open rates. Unfortunately, for all its features (and partially because of them) HTML is more likely to be put in the spam folder or sorted into a folder that isn?t read nearly as often. On the other hand, plain text can make emails easier to write, as formatting is essentially a non-issue. They also can be read on any device, and rarely, if ever, have any deliverability issues. However, plain text isn?t the most visually appealing, which makes it less likely to be clicked. Then again, plain text also can?t be tracked, which means that you have no idea whether or not your email was successful unless it is brought to your attention. Are there any other tech terms that you?d like to learn more about? Let us know in the comments!

Here are some of the best ways that you can foster communication in your organization, in no order. Consider an IntranetThose who might not know much about technology will be somewhat hesitant to adopt it. This can make implementing a unified infrastructure tricky, as you might encounter users who have no clue what they are doing. After all, they?re going to need to access important files on a company network or accessing your cloud solution for sharing information or software. You can use an intranet to connect these employees to important resources that they might need on a daily basis. This acts like a central hub where all of your business’ assets can be found in a moment?s notice. This allows you to minimize the risk of confusion or miscommunication. Use Common Communication SolutionsIf you don?t have a unified communications solution already put in place, it?s extraordinarily proficient at keeping threats out of your network and infrastructure. Unified communications consists of a unified email server, a phone system where each employee has their own individual extension, and instant messaging for quick and easy communication in a moment?s notice. These solutions can be hosted either on-premise or in the cloud–in fact, Voice over Internet Protocol, or VoIP, is the preferred method of telephone communication. By providing your employees with several mediums to reach out to each other, you are giving your team the means to be as productive as possible with their time. Make Important Information Easy to FindIf you?re hoping that you can find information about a solution your business uses online, perhaps there is an easier way to accomplish this same goal. Your company can benefit from implementing some sort of documentation system where frequently asked question are stored and compiled. This can help your business accumulate knowledge and cut down on time spent asking repetitive questions, as well as eliminate a portion of training for more self-driven lessons. It essentially provides your employees with the autonomy they might crave. What are your business’ specific communication needs? White Mountain IT Services can help you meet them. To learn more, reach out to us at (603) 889-0800.