Newsletter Content

Disaster Training: What to Do

Disaster Training: What to Do

You never know when your organization might fall prey to a disaster, whether it’s something natural that you can’t predict or a user error from even the most vigilant employee. We’ll walk you through what some of the most common office disasters are and how you can make sure your organization survives them with ease.

User Error: Mistakes Happen
Even the best employee will eventually make a mistake, and with it comes the negative association with being punished or “scolded” for making said mistake. They might even try to hide the mistake to avoid the fallout of it, particularly if they are afraid of being punished about it. It’s your responsibility to ensure that your employees understand that it’s only natural to make mistakes from time to time. In these moments, you must own it--particularly if the issue becomes a downtime incident.

Hardware Failure and Technology Troubles
If someone has a desktop that’s not functioning properly, they need to speak up and have IT address the issue. After all, if the worker is constantly at odds with their technology, it will lead to less work being done, and poorer quality work. Unless you want their work to suffer, you should provide them with a single point of contact for all of your business’ IT needs.

Phishing Scams
Phishing scams can vary in scope and scale, but they generally involve your organization falling prey to targeted attempts at stealing business credentials. This is one of those mistakes that even senior employees might fall for. Phishing attacks can be as simple as someone posing as tech support to get a password, username, or remote access to a computer, only to install malware or other threats on it. Some of these attacks are so elaborate that they can convince users that the CEO of their business is asking for a wire transfer or other suspicious activity. Either way, you should always have the user investigate the authenticity of suspicious requests before carrying them out.

Does your business need to protect itself from these threats? Of course it does. To learn more about how your organization can keep its network security intact, reach out to us at 603-889-0800.

Related Articles

  • 4 Internal Threats Every Business Owner Should Understand In light of all the data leaks and vulnerabilities that have been brought to light over the past few years, network security has to be a priority for every business. One problem many organizations have is that while they are protecting their network and infrastructure from threats outside their comp...
  • Would You Fall for this Adult Scam if You Saw an Old Passwor... As you may expect, the average Internet scammer isn’t above resorting to dirty tricks to claim their ill-gotten prize from their victims. A recent scam demonstrates just how dirty these tricks can truly be, and unfortunately, how ill-prepared many are to handle them. To preface this scam, we need...
  • Getting to Know Technology: Hackers It doesn’t matter how much of a technology novice someone is, chances are, they’ve heard the term “hacker” before. A favorite character trope of Hollywood films and television dramas, these cybercriminals have appeared in productions like Die Hard and Mr. Robot with varying degrees of accuracy. Belo...
  • Tip of the Week: How to Spot a Scam What would you do if you sat down at your desk one morning, coffee still kicking in, to discover a pop-up message on your computer announcing that Microsoft has detected a fatal issue with your workstation, and if they aren’t allowed to remote in and fix it, the entire network could be at risk? Woul...
  • Is It Safe to Have Your Browser Remember Your Passwords? Let’s be honest - not all of us have the best memories. This makes the ability for many browsers to remember our passwords seem like a godsend. However, is this capability actually a good thing for your cybersecurity? The answer may not surprise you. Nope! While yes, the fact that we no longer ha...
  • What Could Possibly Be Wrong with Your Computer? Slow computers are one of the small annoyances in an office that can implicate a much larger issue is hidden. The frustration stems from not being able to get anything done, whether it’s because the computer isn’t responding to your commands or it’s so slow that you can’t accomplish anything notewor...
With the surge in the number of small and medium businesses that have fallen prey to malware and cyber criminals, there is a lot of focus of what an organization can do to prevent being a victim and how the company should handle themselves after an attack. There is another key factor to preventing cyber criminals from penetrating into your network:...

- Onsite Service Coverage Area -

Onsite Computer Support Services are available to businesses within 100 miles of Nashua New Hampshire. We have excellent onsite coverage from Concord NH, south through Manchester NH and then down into Boston. From Northern and Central Mass we cover from Worcester, east to the North Shore, including the Salem and Portsmouth NH area.

 

603-889-0800

White Mountain IT Services
33 Main Street Suite 302
Nashua, New Hampshire 03064

 

 padlock1  Cyber Security Toolkit

cloud desktop2 Cloud Desktop Login

Open Positions