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Tip of the Week: Keeping Track of Your Own IT Isn’t Easy

Tip of the Week: Keeping Track of Your Own IT Isn’t Easy

Quick - when was the last time your routers were updated? Not sure? How about your servers, or every other piece of technology in your office?

The truth is, maintaining a business’ IT requires more than just running a virus scan every once and a while, or updating a mission-critical program on each workstation. It requires an in-depth understanding of each component and its history, assisted by the use of specialized tools and extensive record-keeping.

This is a big part of why we call ourselves a managed service provider, actually.

How We Are Able to Track So Much

One of the biggest parts of managed services is our practice of monitoring our clients’ IT solutions in order to catch inconsistencies and threats. In order to do so, we utilize a collection of advanced tools and specialized software that allows us to comprehensively track and analyze all of your technology.

These tools and software give us a look under the hood, so to speak, allowing us to record data and create our own historical record to reference.

As a result, we wind up producing a truly staggering amount of documentation on your business’ technology:

  • Each and every device you have, from your network infrastructure to every company-owned endpoint and peripheral that attaches to it.
  • The proper configuration for each of these devices.
  • The date that each of these devices was installed.
  • The licenses that your business needs to maintain, and the status of the ones you have.
  • A comprehensive history of all service that each of these devices have received.

This documentation allows us to better diagnose and resolve issues with your IT - usually preemptively - resulting in fewer interruptions and issues to keep you from accomplishing what your business is supposed to be accomplishing.

Interested in finding out more?

This entire process usually starts with a simple network audit, just to reveal where the business currently stands. Let us perform one for you. Reach out today to schedule yours by calling us at 603-889-0800!

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Time For a Change?

If your business seems to be caught in a never-ending cycle of computer problems and complaints, perhaps you have been focusing on the symptoms rather than the source of the problem. The underlying cause is most likely a lack of professional IT management. At White Mountain, we take responsibility for the operation, management, and support of your IT infrastructure. Don't settle for the IT systems cycle of torture, there is a better way, give White Mountain a call today.

 

Onsite Service Coverage Area

Onsite Computer Support Services are available to businesses within 100 miles of Nashua New Hampshire. We have excellent onsite coverage from Concord NH, south through Manchester NH and then down into Boston. From Northern and Central Mass we cover from Worcester, east to the North Shore, including the Salem and Portsmouth NH area.

 

White Mountain IT Services
33 Main Street, Suite 302
Nashua, New Hampshire 03064

 

 

603-889-0800

 

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