Tip of the Week: How to Adapt to a Business Disaster

Tip of the Week: How to Adapt to a Business Disaster

“Stuff” happens. While this may not be the kind of thing you want to consider in terms of your business’ operations, it is something that must be done if you want to be prepared for the moment when all of that “stuff” hits the fan (as so many businesses are now learning firsthand). We wanted to share a few best practices and tips to help you stay positive during this, and other, serious crises.

1. Keep Your Team Involved

Your team is going to be one of—if not the—the most vital resources you have during any crisis. Therefore, your ability to remain positive amidst a disaster event is going to be strongly influenced by how you work with the other people in the office, even if you’re not actually in the office.

Keep everyone in the loop… as appropriate.

Too many people naturally respond to a crisis by falling back and withholding as much information as possible. Don’t do this. All this will do is encourage rumors to start (distracting from the productivity you are trying to salvage) as well as prevent you from communicating with your team effectively.

Having said that, there is a difference between keeping your team apprised of how things are going, and oversharing. If something shouldn’t be disclosed to the team, or you are unprepared to give a complete enough answer to them, tell them that. While remaining honest and straightforward with your team is important, sharing incomplete information or private matters is not the way to go about it.

Lead by example.

Your team is apt to internalize some of your actions as a leader and interpret them as the way that the business is to operate in troublesome times. While some adjustments must be made in response to any circumstance—many on the fly—you also need to show that you have some control of the situation. Make sure that you are seeing to all your usual responsibilities as the boss, in addition to whatever your circumstances have thrown on your plate. Your employees may just do the same.

Believe in your employees.

Consider the talent you currently have employed at your business. Once you have figured out what can be done to handle a situation, assign elements of that plan to the people that you know have the capability to handle it. Lean on their talents—after all, they are there to support you.

2. Adjust Your Operations

It only stands to reason that any emergency or disaster will require some level of modification to your processes. While it may be too late to do this now, it is generally best to consider these modifications proactively.

Figure out where you stand.

Here’s the thing: you aren’t going to be able to make the necessary alterations to your business’ processes without some understanding of how the situation specifically applies to your business. Identifying what would happen—or is actively happening—and what impact it will have allows you to better predict how your operations will be influenced. This enables you to come up with alternatives to put into action.

Ask yourself the tough questions.

Once you have an idea of what to expect, figuring out how to mitigate these expectations will require you to make some tough, but necessary, choices. Start with the simpler ones, such as who will take on certain roles if the usual person gets sick or whether you will reduce the times your business is open. 

After that has been established, move to the bigger, tougher considerations; like, how you can help your staff and clients if they are in a jam, or how long your business could last if a shutdown became necessary.

Adapt as you can to the situation.

You may find that you have other options available to preserve your operations. For instance, remote work (whether that’s from home or in shared workspaces) has been a standard practice in many industries and has seen quite the burst in popularity lately. You can also shift products you may sell in a storefront to an online store, allowing you to maintain some source of incoming cash flow.

3. Stay Positive

If your business is to have any chance of survival, however, you need to make sure that you and your team are in the right mindset as these preparations are put into place.

Keep Calm and Carry On

Borrowing from the meme (itself derived from an unused British propaganda poster from World War II), the best thing that you and your team can do during a crisis event is to try to maintain as much of a sense of normalcy as possible. Reach out to your friends and family, do something that you enjoy. Even something as simple as watching a goofy comedy can help. Pick up a new hobby, spend more time with a pet… or, if it’s something you’ve been seriously considering, adopt a four-legged best friend from a local shelter. Our current situation likely gives you plenty of time to spend training them, after all.

Do What You Can to Help

If there is something you can do to contribute during your free time (which many people have quite a lot of, nowadays), why not do that? Write messages to people who are separated from their families, drop off a meal for people you know are having a rough time, or bust out a needle and thread to sew whatever supplies are needed. While it may not seem like much, a lot of people each doing a little can accomplish big things.

Source your news responsibly.

Unfortunately, there are a lot of people out there who are using today’s technology to spread untruths and falsehoods around. While it is often the case in disasters for misinformation to spread, the access we are all granted today makes it far easier for scams and conspiracy theories to gain traction. Stick to established, trusted news sources for your information. Even if the news doesn’t make you feel better, you’ll at least know that it can be verified and you are getting the right information.

At White Mountain IT Services, we are committed to helping you use your technology for the betterment of your business—including helping it to survive through these kinds of circumstances. Give us a call at 603-889-0800 to learn more, and please stay safe.

Related Posts

Smartphones may have been some of the first Internet-connected mobile devices, but they are still as vulnerable to attack as ever. This is especially true for those who forsake any sort of mobile device security policy. With modern businesses utilizi...
For all of you who have Windows 10, you probably have realized that it is, without a doubt, one of the most refined versions of the Windows operating system released by Microsoft in recent years. In a way, it takes the best aspects of Windows 7, comb...
Your business’s data is its lifeline. Without it, you can’t hope to continue functioning, especially if you’re unable to recover it following a data loss disaster. Businesses that experience a devastating data loss incident, and are unable to recover...
Network security entails a ton of different procedures, and it can be easy to lose track of what you’ve already implemented, and what still needs to be done. Instead of worrying about keeping your business’s confidential data safe, know with certaint...
After a long, hard day at the office, you might be tempted to just log off of your workstation so you can get right back into it the next day. However, you also have the option to shut down the PC, which can be beneficial at times. So, what should yo...
In a world where brief emails and instant messages inundate our day-to-day lives, there’s something to be said about taking the time to pick up the phone and talk to your customers. As your business grows and your client base expands, this can become...
Your business’s operations rely on wireless Internet in order to maintain optimal efficiency, and it’s normal to not want to share this private connection with just any stranger that wanders into your office. However, guests or potential clients that...
The best way to get the most life out of your smartphone is to take care of it. Or, you can ignore proven best practices and witness your smartphone meet its untimely demise. By not taking care of your smartphone in these five ways, you’ll be sure to...
Your business’s data is one of the most important assets your company has, and with the bat of an eyelash, it could all be gone. Imagine an unexpected hardware failure causing your business downtime and severe data loss. All businesses should be awar...
It doesn’t take much to derail a business. Even the slightest disruption in power can lead to an unexpected power-down, and something as simple as a severe rainstorm could lead to floods that wash away your data. The point stands that you have everyt...
September 30th is Disaster Preparedness Day. This gives us a great reason to go over some of the most common disasters that can potentially affect your businesses. There are dozens of potential disasters to choose from, but since we’re an IT company,...
Everything is fine and dandy in your office. Everyone is working at a desirable rate, and you’re getting more business than ever before. Then, disaster strikes. Your server overheats, causing irreparable hardware failure, and you’re immediately caugh...

Time For a Change?

If your business seems to be caught in a never-ending cycle of computer problems and complaints, perhaps you have been focusing on the symptoms rather than the source of the problem. The underlying cause is most likely a lack of professional IT management. At White Mountain, we take responsibility for the operation, management, and support of your IT infrastructure. Don't settle for the IT systems cycle of torture, there is a better way, give White Mountain a call today.


Onsite Service Coverage Area

Onsite Computer Support Services are available to businesses within 100 miles of Nashua New Hampshire. We have excellent onsite coverage from Concord NH, south through Manchester NH and then down into Boston. From Northern and Central Mass we cover from Worcester, east to the North Shore, including the Salem and Portsmouth NH area.


White Mountain IT Services
33 Main Street, Suite 302
Nashua, New Hampshire 03064






cloud desktop2 Cloud Desktop Login

Open Positions