Blog

Can Technology Work Against a Business?

Can Technology Work Against a Business?

Technology has forever changed the culture of some office environments, for better or worse. While we tend to err on the side of implementing IT as being worth the risk, it’s always best to go into implementing a new technology solution with the thought of not just how it will affect operations, but how it might influence your organization’s company culture. We’ll go into detail about ways that implementing a new IT solution might affect the way your staff interact with each other, as well as what you should look out for when implementing such solutions.

How Does Technology Help?

Technology can help improve interoffice communication with the right tools. For example, you might have interoffice email, but what about instant messaging? For quick questions or something that needs a quick response in general, it’s the right tool, but it can create problems with the way that your team communicates with each other, as well.

For one, it can become a time waster. You might encounter your employees chatting back and forth without really having a conversation of substance. On the surface it might seem like a time waster that gets in the way of productivity, but remember that it’s also critical to preserve a sense of camaraderie. After all, nobody wants to work with people they don’t like, right? Basically, as long as you teach your employees the values of moderation, you shouldn’t have issues like this.

It also becomes an issue when your employees become more comfortable communicating with each other behind the veil of their computer screen. Interpersonal skills are important too, especially when working with clients or contemporaries. Remember, technology should never be used as a replacement for face-to-face interaction, only to supplement it in the event that it’s simply impossible to achieve, like with remote workers or international communications.

How to Overcome These Challenges

Whenever you implement a new solution that threatens to upset the balance of your workforce in terms of communication, be sure to train your employees on how to use it effectively. During this time, it’s important that you don’t place too harsh restrictions on what they can and can’t do, as they will only come to resent you for doing so. Be sure to do your best to encourage proper use of solutions without being overly controlling.

You should give employees the freedom to pursue the development of such skills through face-to-face interaction. Schedule employee lunches out to restaurants where they are encouraged to have conversations with each other, as well as employee gatherings that develop camaraderie and help your employees feel more comfortable around each other. Furthermore, hold regular meetings so that people can assign names to faces, as well as see that their boss is a human just like they are, not a blinking picture in their instant messaging software.

White Mountain IT Services can help your business overcome any obstacles related to technology in the workplace. Whether you’re not sure how to implement a specific solution or you want to integrate certain services with your current infrastructure, we can walk you through the options and lay out in clear terms what your next steps should be. To learn more about how we can connect your employees with technology, reach out to us at 603-889-0800.

Related Posts

When many businesses look to hire new staff, they typically have a series of qualifications they need each applicant to meet before they grant interviews. They make their selection, do their entrance training, and then expect that the new hire will s...
Most businesses rely on keeping a certain amount of goods and resources in stock. For manufacturers and retailers, controlling your business’ inventory is essential to the success of their whole business. Today, there are inventory management tools t...
Voice over Internet Protocol phone systems, better known as VoIP, has completely changed the way that businesses communicate both internally with their teams and externally with their clients and customers. It’s not difficult to see why, but to under...
Technology can often be a bit of a pain point for businesses, especially during the rollout of new solutions that are supposedly designed with productivity in mind. Many of the stressors associated with new technology can come from your employees and...
Let’s begin by making one thing abundantly clear—all businesses and industries could potentially be targeted by ransomware, regardless of their size or target audience. However, as of late, some industries have been targeted more and more. Let’s exam...
Let me ask you a question: is there anything in your office that doesn’t rely on technology in some way, shape, or form (and no, the old coffeepot that makes the perfect cup doesn’t count)? Increasingly, the answer to that question is “no.” Let’s rev...
For a business, communications take several forms. You have the telephone, instant messaging, email, and other collaboration mediums. On top of that, most businesses have some way to communicate with customers outside of the main options. That’s a lo...
The cloud is a great business tool and resource, enabling businesses to offset a lot of their IT workload onto these providers. If you haven’t migrated some or all of your business’ technology to take advantage of the cloud, it is certainly something...
Have you ever wondered why it sometimes takes longer than you might expect for certain tasks to be accomplished with your business’ network? It turns out that technology is far from a simple thing, and small issues can seriously derail productivity a...
Every expense that your business takes on needs consideration. When you are looking to keep your business productive, you need to focus on keeping downtime to a minimum. In order to do that you need to have tools that don’t take a lot of work-time ma...
One of the primary ways that modern companies work to boost efficiency is to ease the workloads that their employees have to contend with through automation. Automating certain processes frees up the time these processes would otherwise take to devot...
Technology spending is an issue that every business has to confront. There are a lot of options out there and a lot of promises made of which many won’t ever come to fruition, so it’s important to know exactly what it is that your business needs befo...

Onsite Service Coverage Area

Although we provide remote services and support to businesses in over 20 states, onsite services are limited to within reasonable driving distance from our offices in NH.  We will manage a local vendor for locations outside of our service area to provide onsite assistance when needed.

 

Onsite Computer Support Services are available to businesses within 60 miles of Nashua New Hampshire. We have excellent onsite coverage from Concord NH, south through Manchester NH, and then down into Boston. From Northern and Central Mass, we cover from Worcester, east to the North Shore, including the Salem and Portsmouth NH area.

White Mountain IT Services

 


33 Main St, Suite 302
Nashua, NH 03064

 


121 Riverfront Drive
Manchester, NH 03102

 

Client Help Desk
603-889-2210

 

Open Positions