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Automation Options Any Business Can Use

Automation Options Any Business Can Use

If they are doing their job well, a business’ decision makers are always looking for ways to increase efficiency. For years, businesses were looking to their human resources to improve, but today, technology can fill in the gaps more effectively. A culture of automation--the act of having machines do tasks that humans used to do--is proving to be a potent strategy for all types of tasks. 

What is Automation?

As stated above, automation is the act of having machines do jobs that were once done by humans. Following this strategy presents some pretty attractive benefits for a business. For one, there are all types of menial tasks that nobody wants to take the time to do, but really need to be done. Technology is continuously being developed that can be more effective and reliable than human resources. As this technology continues to innovate, more and more tasks can be automated. This helps businesses cut costs as well as allows them to focus their human resources on revenue boosting initiatives rather than menial tasks that ultimately waste their human talents. 

Automation has received a bit of a bad reputation as a job killer, but in many cases, the type of tasks being automated are mundane, rote tasks that need to be done, but are a waste of capital if human resources are forced to toil over them. Some automation will actually free human resources to focus on other, more productive tasks and concerns. When used in this way, business process automation can help boost your employees’ job satisfaction, the consistency of your company’s output, and enhance organizational efficiency.

Not sure how you would go about automating some tasks? Here are some suggestions:

  1. Customer Support
    Nowadays, many organizations are dispatching artificial intelligence to handle their front-facing correspondence. Chatbots and other machine learning products can go a long way toward removing humans from customer support. All those frustrating, and time-consuming chats and calls can now be handled by AI-fueled systems.

  2. Compliance
    Staying in compliance with local, state, federal, and overseas regulations can be costly and time-consuming. By leveraging automation, situations are limited to compliant ones, giving your organization the clean bill of health it needs to be effective.

  3. Communication
    Every business has a lot of moving parts. Automation doesn’t change that, but it alters the way that these parts move. One place where automation is seen regularly is in communication. Not only do email solutions come with built-in AI quick responses, enterprise VoIP systems can use AI to help an organization find the right phone extension. 

In the future, automation will become commonplace for many human-completed tasks, opening up fears that jobs will be lost rapidly if the technology continues to improve. Those fears haven’t come to fruition yet. If you want to learn how to leverage automation into your everyday tasks and processes, give White Mountain IT Services a call today at 603-889-0800. 

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Time For a Change?

If your business seems to be caught in a never-ending cycle of computer problems and complaints, perhaps you have been focusing on the symptoms rather than the source of the problem. The underlying cause is most likely a lack of professional IT management. At White Mountain, we take responsibility for the operation, management, and support of your IT infrastructure. Don't settle for the IT systems cycle of torture, there is a better way, give White Mountain a call today.

 

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Onsite Computer Support Services are available to businesses within 100 miles of Nashua New Hampshire. We have excellent onsite coverage from Concord NH, south through Manchester NH and then down into Boston. From Northern and Central Mass we cover from Worcester, east to the North Shore, including the Salem and Portsmouth NH area.

 

White Mountain IT Services
33 Main Street, Suite 302
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603-889-0800

 

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